Uh-oh: It looks like T-Mobile CEO John Legere has a new reason to boast about his “Un-carrier.” J.D. Power’s newest Wireless Customer Care Full-Service Performance Study shows that “T-Mobile ranks highest among wireless full-service carriers” in customer care, which means T-Mobile customers are the happiest about the customer service they receive. More →
T-Mobile has released its Super Bowl ad a little bit early and it’s actually a pretty clever “remix” of Drake’s already classic “Hotline Bling” video. Basically, it shows what would have happened if “Hotline Bling” were rewritten by wireless carrier executives who like to make you sign two-year contracts and charge you overage fees for using too much data. More →
Verizon has long been thought of as the nation’s broadest network, with coverage that always seems to stretch to areas where other networks don’t. AT&T is no stranger to vast network coverage either, and T-Mobile constantly touts the improvements made recently to its always-expanding 4G LTE network in TV commercials. Meanwhile Sprint continues to build out its network as well, still recovering from the WiMax mistake it made early on.
With all of this 4G coverage all over the country, one question still remains: Which carrier has the fastest 4G LTE network? More →
There’s no doubt that Binge On has been the most controversial initiative that T-Mobile has taken on so far, but could it actually violate the law? In a new paper (PDF), Stanford law professor Barbara van Schewick makes the case that Binge On is “likely illegal” because it “violates key net neutrality principles that the Open Internet rules are designed to protect and creates harms to Internet openness that the general conduct rule is meant to prevent.” More →
T-Mobile’s “Binge On” program has spawned quite a debate over the past few months. No one is arguing that it’s something T-Mobile subscribers don’t appreciate, but it also unquestionably walks a fine line and may even cross the line into violating net neutrality. Regardless of where you stand on the matter, if you’re a T-Mobile subscriber you’re in for a bit of good news on Thursday morning: The carrier has announced that it is adding four additional services to Binge On, including the increasingly popular streaming video offering from Amazon. More →
Are you in the market for a flagship smartphone — or, more specifically, for two flagship smartphones? If so, then T-Mobile has an offer you may be interested in. Starting today, you can buy select flagship phones from the “Un-carrier” and then get 50% off a second version of the same phone. The Android phones that are eligible for the deal include the Galaxy S6, the Galaxy S6 edge, the Galaxy Note 5, the Galaxy S6 edge+, the LG G4 and the LG V10. The iPhone 6s, iPhone 6s Plus, iPhone 6 and iPhone 6 Plus are also all available as part of the deal. More →
I’ve personally been very critical of T-Mobile’s Binge On initiative, as I think it needlessly puts T-Mobile in between consumers and the content they want to watch. Basically, I’m uncomfortable with T-Mobile degrading all videos that go over its network — even videos from apps that aren’t part of the Binge On program — when Binge On is switched on. But while I still think Binge On has the potential to blow up in T-Mobile’s face, there are some reasons to think that it is nonetheless a brilliant business move on T-Mobile’s part that is worth the risks. More →
T-Mobile subscribers who are already hooked on the carrier’s Binge On unlimited video streaming perk are probably familiar with the current controversy over the service. The EFF recently confirmed that T-Mobile is throttling all video traffic, or “optimizing” as the company calls it, regardless of whether or not the content is being streamed by a Binge On partner. That means you can’t enjoy high-quality videos on your mobile device as long as Binge On is enabled — and T-Mobile has enabled Binge On for all relevant subscribers by default.
However, as T-Mobile CEO John Legere explained recently, Binge On can easily be disabled by subscribers who don’t want their video quality degraded; we showed you how to disable Binge On in a recent post. Hunting for the settings is rather annoying though, so now we’ve found a much easier way to do it. More →
The controversy over T-Mobile’s free-to-binge Binge On data program is not over, and CEO John Legere felt on Monday that he had more explaining to do, especially after blasting the EFF last week while talking to consumers on Twitter. Legere apologized for attacking the EFF, but he did not apologize for Binge On, or his language – in fact, he continued to explain in his lengthy post on T-Mobile’s blog how Binge On is pro net neutrality. More →
There’s an old adage in politics that if you have to spend time explaining yourself, it likely means you’re losing. T-Mobile, which for the past couple of years has been aggressively and relentlessly playing offense against its rival carriers, now finds itself in the unfamiliar situation of having to explain itself thanks to the controversy surrounding its Binge On initiative. More →
T-Mobile’s Binge On program that lets you watch unlimited video from certain content providers sounds like the best thing that could ever happen to your data plan – and it might be, especially if you like to watch videos on your phone. Who cares that the video you watch isn’t the best possible quality, right?
Even so, the Un-carrier is running into some problems with the program, as it’s facing intense criticism from Google and others. The search giant discovered that YouTube videos get throttled – something that T-Mobile calls optimization – even though YouTube isn’t included in the list of Binge On partners. Furthermore, the EFF found out that T-Mobile’s throttling applies automatically and indiscriminately to all video, which doesn’t sound very good since Binge On is an opt-out service, meaning it’s turned on by default on your data plan. It can be disabled easily, though — just follow these steps.
Facing all that criticism, T-Mobile execs including the company’s outspoken CEO John Legere came out guns blazing in defense on Bing On, arguing that special interests are at play for critics of the service. More →
T-Mobile can deny it all the company wants, and it can argue over semantics until its blue in the face. The bottom line is this: T-Mobile’s “Binge On” service isn’t just a slap in the face to net neutrality, it also involves throttling subscribers’ video streams whether they like it or not. The EFF even proved it… T-Mobile is throttling video traffic.
If you’re a T-Mobile customer who is angry that your video quality is being diminished, don’t worry — we’ll tell you how to stop the carrier from throttling your movies, TV shows and any other videos you stream. More →
T-Mobile’s Binge On product might be a great way to conserve mobile data while still watching plenty of videos over a cellular connection, but many criticize the program and suggest that it breaks net neutrality rules. Binge On covers only certain content providers that inked deals with T-Mobile, at least in theory. However, the carrier has recently accused of throttling video content from other sources as well, including Google’s YouTube.