The second quarter of 2016 is a period that Samsung can’t put behind it soon enough. The company was in great spirits going into August, and why wouldn’t it be? Samsung was about to launch the Galaxy Note 7, the sleekest and most impressive phablet the world had ever seen. The launch went well, the Galaxy Note 7 reviews were outstanding, but then things took a turn for the worse: A battery defect caused some Note 7 handsets to explode while charging.
Things are finally beginning to settle now that Samsung’s unprecedented smartphone recall is well underway, and the company on Thursday offered a status update to let the world know how far along it is in its efforts to replace every potentially dangerous Note 7 that had been sold. More →