Uber lovers, we have good news and bad news. The good news is that Uber has a secret “elite” Uber VIP program that gives members perks that regular Uber users don’t have access to. The bad news, unfortunately, is that the perks are uber-lame. More →
After testing its delivery service in New York City for months, UberRUSH finally launched in October of last year. If you read our review, you already know how effective (and affordable) the service can be, but this week, Uber made it even easier for businesses to utilize UberRUSH for same-day deliveries. More →
What’s the hottest thing you can buy on the dark web today? According to new research, PayPal accounts with at least $500 in them and Uber accounts are among the most expensive items hackers are selling. In fact, it looks like Uber logins, which would let buyers score free rides on the popular taxi service, are even more expensive than Netflix logins and credit card account numbers. More →
We’ve written a lot about terrible Uber drivers in the past but Fortune brings us a story that is truly unique. New York resident David Lee tells the publication that he summoned an Uber to drive him and his wife to the hospital after she went into labor. However, the Uber driver saw Lee’s wife retching on the side of the street and refused to let her into the car. Apparently, he was worried about losing a lot of money if he had to spent time cleaning up the pregnant woman’s vomit in his vehicle. More →
There is little question that Uber is king of the next generation of taxi killers, but rivals like Lyft have still managed to make a name for themselves. This new breed of transportation allows just about anyone to become a “taxi driver,” and users hail rides using an app rather than trying to flag a car down on the street or call a cab service to order a car. These services are quick, they’re easy, and everyone seems to love them. Well, almost everyone.
A smaller Uber rival called Gett has been making waves recently by offering flat fares and surge-free pricing to lure riders away from Uber, and now the company has a new offer that promises to pay users in New York City if they can find an Uber fare that’s cheaper than a comparable Gett ride. More →
Over the weekend, Uber CEO Travis Kalanick took to Twitter to address complaints surrounding overly ambitious and misleading arrival times. Specifically, some users on Twitter expressed frustration that when they first fire up Uber, the app tells them that a ride may be as close as two minutes away, only to see that arrival time shoot up significantly after ordering and confirming a ride.
Uber has become a staple in markets where it’s available, offering people a simplified alternative to taxi cabs at what are typically competitive prices. Sometimes, however, Uber’s prices can skyrocket due to its surge pricing policy, which drives up prices in busy areas where Uber cars are in high demand. It goes without saying that New Year’s Eve was going to be a pricey night to use Uber, but the company’s customers weren’t prepared for just how much prices would be inflated. Now, horror stories are sweeping the Internet as some users report having to pay as much as 10 times normal rates without what they perceived as fair warning. More →
Uber might be working on cheap self-driving cars that would offer its customers even better prices than regular taxis in the future, but it’ll be a while until the company can remove human drivers from the picture completely. In the meantime, Uber has other interesting ideas for the near future, including a plan to turn everyday commuters into temporary drivers with the help of an app. More →
If you’re going out to party tonight, don’t even think of driving home after you’ve been drinking. Instead, you should have a designated driver or, failing that, have plans to either call a taxi cab or an Uber ride. The problem with Uber on New Year’s Eve, however, is that you can often get hit with surge prices that reflect higher demand. Uber has helpfully put out a guide this year that will hopefully help you avoid paying way too much money to get home this evening. More →
If you’ve ever looked at your receipt for an UberX ride, you might notice that the company charges you something called a “safe rides fee.” This fee covers the cost of everything associated with giving you a safe ride to your destination, including insurance, 24-hour support and background checks on prospective drivers. Ah yes. Background checks on drivers. Uber has shown itself to be awesome at those. More →