T-Mobile loves to brand itself the “Un-carrier” but a new lawsuit alleges that it’s doing something very carrier-esque by charging customers sneaky early termination fees despite the fact that they never signed onto any service agreements. Per Top Class Actions, the suit is alleging that while “T-Mobile attracts customers by touting ‘no contract’ cell phone service plans without any hidden fees,” the company actually “has a practice of unlawfully seeking the entire amount under the device contract as immediately due” whenever a customer leaves T-Mobile early. More →
It can’t be said enough: T-Mobile under CEO John Legere really has shaken up the wireless industry in the United States. Whether it’s been introducing rollover data plans, paying off rivals’ early termination fees or eliminating overage fees, the “Un-carrier” has dictated the terms of competition in the mobile industry for the past three years. The carrier has been regularly rewarded for its work by posting eye-popping quarterly subscriber numbers, and a new report from Consumer Intelligence Research Partners shows just how much T-Mobile has been thrashing rivals. More →
Having to compete with the constant onslaught of insults lobbed their way by outspoken T-Mobile CEO John Legere can, at times, drive some rival carrier executives crazy. We’ve seen it before and we’ll see it again. Wireless carriers are generally pretty old school, and they’re simply not used to having to deal with attacks like this on social media. They often get rattled, and when you’re rattled you make mistakes. Mistakes like, say, posting one of the most tasteless promotional videos we’ve ever seen.
We hope you’re sitting down for this one. More →
The iPhone SE launches on Thursday in several markets after a week of online preorders. Priced starting at just $399 in the U.S., the smartphone is basically an iPhone 6s in the iPhone 5’s clothing. The device has the same internal components as the bigger 2015 iPhones, meaning it’ll deliver the same amazing performance for an unbelievable price. It’ll also beat the Galaxy S7 and any other top Android devices.
That’s the kind of performance that makes it a no-brainer purchase for anyone looking for a budget phone. And now you can buy the most powerful phone in the world starting at just $200 if you hurry.
T-Mobile is about to launch data-only plans this week, according to a leaked image, which will offer users as much data as they can afford each month in addition to unlimited texting. Who needs actual voice minutes anymore anyway? More →
If there’s one thing T-Mobile loves to do, it’s trolling rivals. Whether this trolling comes in the form of Twitter feuds with rival CEOs or silly skywriting stunts, T-Mobile just can’t help ridiculing its rivals in ways that are equal parts amusing and juvenile. The “Un-carrier” is at it again this week and is pledging bombard AT&T and Verizon with graffiti of customer complaints that will be written outside their stores with magenta chalk. More →
Just as AT&T is starting to bring back unlimited data plans on a limited basis, T-Mobile is trying to move away from them. Per The Verge, T-Mobile CFO Braxton Carter this past month told the Deutsche Bank Media, Internet, and Telecom conference that his company has started “pivoting away” from offering unlimited data plans and has instead tried to make its capped plans more enticing through initiatives such as Music Freedom and Binge On that zero-rate data from select music and video streaming apps so they don’t count against monthly limits. More →
T-Mobile’s controversial Binge On initiative filled in its biggest remaining gap for online video services on Thursday by announcing it had secured the support of YouTube for the program. This means that T-Mobile subscribers with plans that are eligible for Binge On will be able to watch as many YouTube videos as they want over T-Mobile’s mobile data network without having any of it count against their monthly data limits. More →
As expected, the phones are strikingly similar to their 2015 predecessors, but there are a few significant upgrades worth noting. They have better cameras, larger batteries, and they’re both waterproof for up to 30 minutes of submersion. More →
This week, RootMetrics released the results of its extensive network performance test for the second half of 2015, with Verizon taking home a vast majority of the honors. AT&T and Sprint trailed behind, with T-Mobile bringing up the rear. And if you know anything about T-Mobile, you can probably guess what happened next. More →
T-Mobile posted its fourth-quarter and full-year results early Wednesday morning. While most company executives are on edge ahead of an earnings release, it was just another party for T-Mobile CEO John Legere and his colleagues — and for good reason. As rival carriers continue their struggle to draw in new subscribers or retain the ones they have, the “Un-carrier” managed 2.1 million net additions in the fourth quarter alone, with 1.3 million of them having been branded postpaid subscribers.
Earnings reports are generally pretty boring, so let’s try something different this time around. Here’s just about everything you need to know about T-Mobile’s earnings report, but in the form of an epic John Legere tweetstorm that took place early on Wednesday. More →
Uh-oh: It looks like T-Mobile CEO John Legere has a new reason to boast about his “Un-carrier.” J.D. Power’s newest Wireless Customer Care Full-Service Performance Study shows that “T-Mobile ranks highest among wireless full-service carriers” in customer care, which means T-Mobile customers are the happiest about the customer service they receive. More →