Why Is Time Warner Cable So Bad

Time Warner Cable out-Comcasts Comcast, calls customer a ‘c**t’ in letter

By on February 19, 2015 at 3:50 PM.

Time Warner Cable out-Comcasts Comcast, calls customer a ‘c**t’ in letter

Time Warner Cable has been jealously watching Comcast soak up all the bad press and now it’s doing something about it. Ars Technica reports that Time Warner Cable customer Esperanza Martinez was horrified when she received a letter from TWC recently in which the company referred to her as “C**t Martinez.” More →

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Apple News Market Cap

A single chart shows how massive Apple has become

By on February 18, 2015 at 2:20 PM.

A single chart shows how massive Apple has become

Apple investors are on cloud nine right now. Apple recently reported the most profitable quarter in history and the company’s stock has been soaring ever since. Now, with the launch of the Apple Watch fast approaching, Apple’s market capitalization hits new highs every few days; it was hovering just north of $740 billion at the time of this writing.

Just how massive has Apple become compared to the competition? There’s really only one chart you need to check out that says it all. More →

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Cable Customer Service

Even the cable industry’s top lobbyist thinks cable customer care is awful

By on February 18, 2015 at 9:10 AM.

Even the cable industry’s top lobbyist thinks cable customer care is awful

Stories of woe involving people’s interactions with customer service departments at cable companies are about as rare as snow in the Northeast right now. It seems as though we can’t even go one day without hearing a new tale of terror involving some poor, unsuspecting customer’s interactions with his or her cable TV and Internet service provider. Our favorite recent examples are when Comcast tried to keep money from a rent check that an elderly woman accidentally sent in, and when another woman had to complain to Comcast’s CEO’s mother in order to get results.

Now, things have taken an interesting new turn. More →

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Apple Pay Stores China

Apple Pay hits its first major hurdle

By on February 17, 2015 at 7:45 AM.

Apple Pay hits its first major hurdle

Apple Pay is a product that has thus far seemed to mirror many successful products Apple has launched before it. As was the case with the iPod, iPhone and iPad, Apple was not the first company to enter this emerging category. Mobile payment systems have existed in various parts of the world for more than a decade, in fact. Instead, Apple took its time to launch the best product it could build, not the first product it could build, and the result is a terrific user experience that is gaining acclaim and traction in these early days.

Now, however, it appears as though Apple Pay has hit the first major hurdle it must overcome on the road to widespread adoption. More →

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Apple Jony Ive Vs. Steve Jobs

Has Jony Ive been even more integral to Apple’s success than Steve Jobs?

By on February 16, 2015 at 11:10 AM.

Has Jony Ive been even more integral to Apple’s success than Steve Jobs?

In one sense, it’s ridiculous to speculate that Ive could be more integral to Apple’s overall success than Steve Jobs. After all, if Jobs had never come back, Apple would likely have been bought out or gone out of business all together. That said, a massive new profile of Ive in The New Yorker makes it clear that Ive possesses not only design smarts but a leadership style that may have been better suited than Jobs’ for getting the most out of the people who work for him. More →

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Xiaomi Smartphone TV Sales

3 crazy facts about Xiaomi that you probably don’t know

By on February 12, 2015 at 3:45 PM.

3 crazy facts about Xiaomi that you probably don’t know

Upstart Chinese smartphone manufacturer Xiaomi has had an incredible rise over the past couple of years and is giving Samsung all kinds of headaches thanks to its ability to mass produce and ship incredibly cheap hardware at an astonishing pace. Xiaomi held a press event in San Francisco on Thursday and offered up some amazing facts about the company that we’ve never heard before. We’ve picked our three favorites and listed them below. More →

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Why Is Comcast So Bad

Comcast cashes elderly woman’s rent check, refuses to give her a refund until busted by local news

By on February 12, 2015 at 12:50 PM.

Comcast cashes elderly woman’s rent check, refuses to give her a refund until busted by local news

If you’ve ever accidentally received a check that wasn’t addressed to you, you probably did the right thing and either tried to contact the person who wrote it or just ripped it up and threw it in the trash. You, however, are not Comcast. More →

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Comcast TWC Merger

Comcast’s customer service is so bad that it might end up undoing the TWC merger

By on February 12, 2015 at 8:30 AM.

Comcast’s customer service is so bad that it might end up undoing the TWC merger

Comcast’s bad customer service is almost legendary at this point. New stories pop up nearly every day that involve people being horribly mistreated by Comcast’s customer care team, and each one is more cringeworthy than the last. Examples from the past few weeks alone involve Comcast calling a subscriber an “a**hole” on her bill, Comcast calling a 63-year-old woman “super b*tch” on her bill, and one particularly ridiculous story of a couple who couldn’t get help with their Comcast service until someone complained to Comcast CEO Brian Roberts’s mother on their behalf.

Survey after survey finds that Comcast’s customer service ranks among the worst in the country, and now it looks like the company’s terrible customer care might end up helping to prevent its proposed merger with Time Warner Cable. More →

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Apple Vs. Google Microsoft Market Cap

Apple is now worth more than Microsoft and Google combined

By on February 11, 2015 at 4:55 PM.

Apple is now worth more than Microsoft and Google combined

Ca-ching, ca-ching, ca-ching! Apple’s stock price has been on a tear lately and the company’s shares closed trading on Wednesday at a new high of $124.88. This gives Apple an absolutely massive market cap of $716.7 billion, which once again makes Apple the single most valuable American company ever just one day after it broke through the $700 billion barrier for the first time. More →

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Apple Solar Farm California

Apple is spending almost $1 billion on its ‘boldest project ever’

By on February 10, 2015 at 5:45 PM.

Apple is spending almost $1 billion on its ‘boldest project ever’

It’s been proven time and time again that Apple is one of the greenest companies in the United States, but there’s always room for improvement. That’s why Apple is partnering with First Solar on a new solar farm.

Tim Cook announced at the Goldman Sachs Technology and Internet Conference in San Francisco on Tuesday that Apple plans to invest $850 million into the construction of a 1,300-acre solar farm in Monterey County, California. More →

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Apple Market Cap $700 Billion

Apple is America’s first $700 billion company

By on February 10, 2015 at 4:35 PM.

Apple is America’s first $700 billion company

In case you haven’t noticed, Apple has been doing pretty well lately. The pride of Cupertino has seen its share prices soar ever since it posted record-crushing earnings last quarter and on Tuesday its total market cap closed trading at above $700 billion for the first time ever. Oh, and for the record, no U.S. company has ever hit such a high market cap, which means Apple is now the most valuable American company in history. More →

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