AT&T Unlimited Data Throttling FTC

AT&T says the FTC can’t do anything to stop its throttling of ‘unlimited’ data customers

By on January 8, 2015 at 9:15 PM.

AT&T says the FTC can’t do anything to stop its throttling of ‘unlimited’ data customers

OK, so it looks like AT&T has been throttling data speeds for customers who have “unlimited” data plans despite the fact that those plans are supposed to be, well, unlimited. Who’s going to do anything about it? The Federal Trade Commission? Well, maybe not. As Ars Technica reports, AT&T doesn’t think the FTC has the jurisdiction to stop them. More →

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AT&T BlackBerry Passport Sale

AT&T will soon sell an even sexier version of the BlackBerry Passport

By on January 7, 2015 at 12:55 PM.

AT&T will soon sell an even sexier version of the BlackBerry Passport

BlackBerry’s Passport is a beast of a smartphone but now it looks like BlackBerry has been working to smooth out some of its rough edges. AT&T announced on Wednesday that it will soon start selling the BlackBerry Passport, which arrive on the carrier with an exclusive new design that features round corners instead of the sharp ones featured on the original device, as you can see in the picture below. More →

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AT&T Vs. T-Mobile Rollover Data

T-Mobile just got AT&T to follow another of its ‘Un-carrier’ ideas

By on January 7, 2015 at 10:24 AM.

T-Mobile just got AT&T to follow another of its ‘Un-carrier’ ideas

Gee, who could have seen this coming? Less than a month after T-Mobile announced that it would start letting some of its customers roll over unused mobile data into subsequent pay periods, AT&T has come out with a similar rollover data plan of its own. More →

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AT&T T-Mobile Cramming Refunds

Don’t forget: T-Mobile and AT&T might still owe you money

By on December 30, 2014 at 12:55 PM.

Don’t forget: T-Mobile and AT&T might still owe you money

Have you been an AT&T or T-Mobile subscriber at any point over the past five years? If so, your mobile carrier might owe you money. As we’ve reported in the past, both AT&T and T-Mobile were caught “cramming” unauthorized charges on to consumers’ phone bills, but there’s still plenty of time to get a refund. More →

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AT&T Verizon Tax Breaks

Surprise! AT&T and Verizon pocket huge tax breaks, employ fewer people

By on December 15, 2014 at 2:00 PM.

Surprise! AT&T and Verizon pocket huge tax breaks, employ fewer people

This may shock you, but giving large companies special tax deals doesn’t magically lead to full employment and economic paradise. The Wall Street Journal reports that both AT&T and Verizon started receiving huge tax breaks starting in 2008 as part of a stimulus package and since then have actually reduced their combined employee counts by around 100,000 people. More →

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AT&T Unlimited Data Throttling Fix

Revealed: AT&T’s sneakiest tricks for throttling ‘unlimited’ data customers

By on December 10, 2014 at 2:15 PM.

Revealed: AT&T’s sneakiest tricks for throttling ‘unlimited’ data customers

When AT&T throttles the data speeds of its customers who have “unlimited” data plans, it really means business. Ars Technica reports that AT&T “unlimited” data customers can’t stop AT&T from throttling them even if they turn off their phones’ LTE radios and try to get their data solely from the carrier’s HSPA+ network. More →

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AT&T Verizon Vs. T-Mobile Sprint

It’s official: AT&T and Verizon are feeling the heat from T-Mobile and Sprint

By on December 9, 2014 at 12:15 PM.

It’s official: AT&T and Verizon are feeling the heat from T-Mobile and Sprint

Competition is a glorious thing for consumers, even though wireless carriers would obviously prefer that you had fewer choices so they wouldn’t have to work so hard to keep your business. Barron’s points out that both AT&T and Verizon have cited increased competition as having an impact on their quarterly churn rates and earnings per share, respectively. More →

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AT&T Unlimited Data Throttling

New report rips a hole into AT&T’s justification for throttling its ‘unlimited’ data users

By on December 4, 2014 at 2:30 PM.

New report rips a hole into AT&T’s justification for throttling its ‘unlimited’ data users

AT&T has been taking heat for throttling the data speeds of some users who supposedly have grandfathered “unlimited” data plans. Ars Technica’s Jon Brodkin has found that while the carrier has stopped throttling some unlimited customers, “the company’s older, more draconian throttling policy still applies to customers with unlimited LTE data.” What’s more, AT&T says that it will change this policy for all of its customers some time in 2015, although it won’t give us a timeframe of exactly when we can expect it to happen. More →

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AT&T Vs. Municipal Fiber

AT&T wants to know why a town is building a 1Gbps network when it already offers 6Mbps DSL

By on December 3, 2014 at 2:10 PM.

AT&T wants to know why a town is building a 1Gbps network when it already offers 6Mbps DSL

Why is one bandwidth-hungry town building its own 1Gbps fiber network for its citizens when AT&T already offers them 6Mbps DSL? That’s the question AT&T would like to ask city leaders in Chanute, Kansas, a small town of roughly 9,000 people that is petitioning the state to allow it to offer greater access to the high-speed fiber network that it built to support town utility operations. More →

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AT&T 3Mbps Service Fastet Internet

AT&T told to stop boasting about how ‘fast’ its 3Mbps service is

By on November 26, 2014 at 5:00 PM.

AT&T told to stop boasting about how ‘fast’ its 3Mbps service is

We really do have to give AT&T’s marketing team credit for this one. When they had to come up with a clever way to pitch their company’s less-than-blazing 3Mbps U-Verseservice to consumers, they put an absolutely brilliant spin on it and dubbed it “the fastest Internet for the price.” In other words, while the service itself wasn’t at all fast, it might be sort-of fast relatively speaking because you’re just paying $30 a month for it.

More →

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AT&T Nexus 6 Problems

AT&T went out of its way to make the Nexus 6 worse – here’s how to fix it

By on November 24, 2014 at 1:05 PM.

AT&T went out of its way to make the Nexus 6 worse – here’s how to fix it

If you bought a Nexus 6 from AT&T, you may have noticed a few unwelcome additions to the device such as assorted bloatware programs and default ringtones that you don’t want. MashMobility.TV has created a terrific video that tells you how to fix all of the unwanted changes that AT&T made to the Nexus 6, including how to reset default ringtones, how to reenable tethering, how to remove AT&T bloatware and how to get past AT&T’s SIM card lock on the device. More →

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AT&T vs. Verizon Customer Loyalty

Which carrier has the most loyal customers, AT&T or Verizon?

By on November 19, 2014 at 6:00 PM.

Which carrier has the most loyal customers, AT&T or Verizon?

Whether you like it or not, if you want reliable service for your cell phone, you’re going to have to subscribe to one of the major wireless carriers. We all have issues with our carriers from time to time, whether its the cost of data or the lack of customer service, but many of us stick around anyway.

So which carrier has been retaining the most customers in recent months? More →

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Nexus 6 Release Date

AT&T finally begins shipping Nexus 6 preorders

By on November 19, 2014 at 8:30 AM.

AT&T finally begins shipping Nexus 6 preorders

Google’s new Nexus 6 smartphone was hotly anticipated this year, and Android fans were still blown away by the powerful new Nexus phone when it was finally unveiled. Unfortunately, getting your hands on the sleek new Motorola-built Nexus phablet isn’t as easy as it should be. Despite the fact that the phone launched some time ago, most Android enthusiasts eager to get their hands on Google’s latest available pure Android experience still don’t have their phones in hand — even if they were among the first to preorder the Nexus 6.

Thankfully, however, we’re now getting word that people who preordered the phone from AT&T, the nation’s top smartphone carrier, are finally seeing their new Nexus 6 handsets start to ship. More →

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