AT&T Vs. FCC Unlimited Data Throttling

AT&T says it didn’t do anything wrong when it throttled your ‘unlimited’ data

By on July 28, 2015 at 4:05 PM.

AT&T says it didn’t do anything wrong when it throttled your ‘unlimited’ data

AT&T is as mad as hell and it’s not going to take it anymore! The Hill reports that AT&T this week hit back at the Federal Communications Commission’s plan to fine the carrier $100 million for deceiving consumers when it throttled their “unlimited” data plans. More →

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AT&T Smartphone Upgrade Fee Increases

AT&T is about to raise fees for smartphone upgraders – everything you need to know

By on July 22, 2015 at 8:50 AM.

AT&T is about to raise fees for smartphone upgraders – everything you need to know

Surprise, surprise! Upgrading to new smartphones on AT&T is about to get more expensive. Droid Life this week broke the news that starting on August 1st, AT&T is planning to raise upgrade fees for customers signing new two-year contracts with the carrier to $45, or $5 more than what it currently charges to activate a new device when you sign a two-year deal.  More →

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AT&T Vs. Google Fiber Build Out

How AT&T – yes, that AT&T – could be America’s surprise fiber hero

By on July 11, 2015 at 9:45 AM.

How AT&T – yes, that AT&T – could be America’s surprise fiber hero

AT&T fiber roll outs don’t typically generate as much hype as Google Fiber roll outs… but that could soon change. Barron’s flags a new research note from Moffett-Nathanson‘s Craig Moffett, who says that AT&T is vowing to be much more aggressive in building out fiber if its merger with DirecTV is approved. In fact, if AT&T follows through on its plans, it would make the company “by far the largest fiber builder over the next five years or so.” More →

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AT&T DirecTV Merger

AT&T’s Latest Promise to FCC in Effort to Win DirecTV Merger Approval Reeks of Desperation

By on July 8, 2015 at 9:00 AM.

AT&T’s Latest Promise to FCC in Effort to Win DirecTV Merger Approval Reeks of Desperation

While no one on the outside knows exactly what’s going on behind closed doors, it appears as though AT&T still has some work to put in if it hopes to get its $50 billion DirecTV merger proposal approved by regulators. The company had already made some promises in an effort to win favor with the Federal Communications Commission, including a promise to deliver gigabit U-verse Internet service to nearly 12 million households, but now we’ve reached a new phase of bargaining that was probably inevitable: AT&T has a deal for poor people that it hopes is too good for regulators to pass up. More →

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ZTE Maven ZTE Sonata 2 Price

Save a Fortune By Buying One of These New Phones Instead of a Galaxy S6 or iPhone

By on June 27, 2015 at 10:15 AM.

Save a Fortune By Buying One of These New Phones Instead of a Galaxy S6 or iPhone

AT&T’s lineup of affordable smartphones expanded on Friday with the unveiling of the ZTE Maven. This $59.99 device comes equipped with 4G LTE wireless service, Android 5.1 and, best of all, doesn’t require an annual commitment. You’ll be hard-pressed to find a cheaper phone with better specs from any of the major service providers. More →

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Internet Speed Test

The ‘Internet Health Test’ Works: TWC, Verizon and More Accused of Slowing Data Speeds

By on June 24, 2015 at 8:55 AM.

The ‘Internet Health Test’ Works: TWC, Verizon and More Accused of Slowing Data Speeds

Remember back in late May when we told you about the Internet Health Test? The simple test analyzed users’ Internet connections from end to end, and it aimed to determine whether or not Internet service providers might be violating the Federal Communication Commission’s new net neutrality rules by intentionally slowing data connections.

This week, the group behind the Internet Health Test has released the results of a study that analyzed tests performed by more than 300,000 Internet users, and it appears as though the test has served its purpose: Five major ISPs in the United States have been accused of deliberately slowing data from popular websites in dozens of cities across the country. More →

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AT&T Unlimited Data Plans $100 Million Fine

AT&T Nailed With a Massive $100M Fine for Misleading Consumers on ‘Unlimited’ Data Plans

By on June 17, 2015 at 12:14 PM.

AT&T Nailed With a Massive $100M Fine for Misleading Consumers on ‘Unlimited’ Data Plans

Oh my. The Federal Communications Commission on Wednesday issued a massive smack down against AT&T for offering consumers “unlimited” data plans and then severely throttling their speeds once they reached certain limits every month. In all, the FCC hit AT&T with a huge $100 million fine for allegedly misleading consumers, although AT&T has vowed to not take this lying down. More →

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AT&T Net Neutrality

AT&T will welcome the net neutrality rules it hates so much… if it’s allowed to acquire DirecTV

By on June 3, 2015 at 9:05 AM.

AT&T will welcome the net neutrality rules it hates so much… if it’s allowed to acquire DirecTV

You know those pesky new net neutrality rules? They’re not perfect, but they are shockingly consumer-friendly considering they were spearheaded by the FCC’s former cable lobbyist boss. There’s no question that they will help ensure that the Internet is a level playing field by preventing carriers from prioritizing traffic and throttling bandwidth. Of course, that’s why several big ISPs hate them so much.

Among the carriers that hate the new rules is AT&T, which hasn’t exactly tried to mask its feelings on net neutrality in the past. Behind closed doors, however, it appears as though the company is willing to completely forget that net neutrality violates its rights and harms its business… as long as its acquisition of DirecTV is allowed to proceed. More →

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Opinions
AT&T Sponsored Data Video Streaming Net Neutrality

AT&T’s sneaky plan to control what video streaming services you use

By on May 29, 2015 at 12:36 PM.

AT&T’s sneaky plan to control what video streaming services you use

For a while now I’ve been very wary of AT&T’s “sponsored data” program that allows companies to pay AT&T money in exchange for their services being exempt from the carrier’s data caps. This has the potential to seriously distort the market for online services by giving AT&T outsize power to pick winners and losers — after all, what chance would an upstart video streaming company have against an established company if its users are constantly worrying about being hit with overage fees for using it? More →

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Opinions
AT&T Vs. FCC Net Neutrality Regulations

AT&T’s stunningly shameless new take on net neutrality

By on May 18, 2015 at 12:17 PM.

AT&T’s stunningly shameless new take on net neutrality

All big companies spin the truth in ridiculous ways, but every once in a while a company will try to distort reality in such a way that you just have to tip your cap in awe. Such was the case this week when AT&T CEO Randall Stephenson explained why his company plans to move forward with $18 billion worth of broadband investments despite the fact that the Federal Communications Commission earlier this year passed what he and his fellow big carriers depicted as investment-destroying net neutrality regulations. More →

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AT&T Unlimited Data Throttling

AT&T has quietly changed the way it slows down your ‘unlimited’ LTE data

By on May 7, 2015 at 8:30 AM.

AT&T has quietly changed the way it slows down your ‘unlimited’ LTE data

Good news for AT&T subscribers who have “unlimited” data plans: It seems that the carrier isn’t going to slow down your connection speed unless you’re using a congested cell site. Ars Technica flags a recent change in AT&T’s network management policy in which the company specifically states that “customers on a 3G or 4G smartphone or on a 4G LTE smartphone with an unlimited data plan who have exceeded 3 gigabytes (3G/4G) or 5 gigabytes (4G LTE) of data in a billing period may experience reduced speeds when using data services at times and in areas that are experiencing network congestion.” More →

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AT&T Cramming

You only have two days left to get a refund on bogus charges from AT&T – here’s how

By on April 30, 2015 at 10:40 AM.

You only have two days left to get a refund on bogus charges from AT&T – here’s how

Last October, AT&T was slapped with $105 million in fines and fees by the Federal Trade Commission for hitting its subscribers with bogus “cramming” charges. For those who don’t recall, cramming is the practice of billing customers for things like ringtone subscription services when customers never registered for the services to begin with.

The bulk of the $105 million AT&T was forced to pay out will go toward refunding its customers for those bogus charges, and you only have two more days to claim your piece of the pie. But how do you know if you were slapped with cramming charges? And how do you get your refund?

Here’s everything you need to know: More →

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Why Is AT&T So Bad

AT&T promised a customer it could get broadband to his new house – he wound up with 768Kbps service

By on April 28, 2015 at 8:00 PM.

AT&T promised a customer it could get broadband to his new house – he wound up with 768Kbps service

Ah, the story of ISPs making promises they can’t deliver — does it ever get old? Ars Technica brings us the sad tale of Dave Mortimer, an AT&T customer in the town of Lowell, Michigan. Before Mortimer moved into his new house in Lowell, he asked whether AT&T would be able to provide it with a broadband connection of at least 20Mbps. AT&T said that it could and, what’s more, AT&T’s own U-Verse availability check said that it could. After buying and moving into his new house, however, he learned the awful truth. More →

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