It seems like we can’t go a single day without new negative developments in Samsung’s ongoing Galaxy Note 7 saga, but Monday morning brings at least one positive tidbit along with all the negatives. To briefly recap the situation yet again, Samsung launched its best ever smartphone this past August, but a defect caused a small number of devices to explode without warning. Samsung recalled the phone and issued replacements that were believed to be safe, but then they began to explode without warning as well. The company was left with no choice but to discontinue the phone and recall all handsets, old and new.
On to the new developments on Monday morning. First, the bad news: Samsung still reportedly has absolutely no idea what caused the Galaxy Note 7 to explode. But the good news is that the company is planning to offer even more benefits to consumers who stay loyal to the brand next year. More →