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Sprint ups admin fee again, extends ETF-free cancellations through January 31

If you’re a Sprint customer right now without any major service issues, leaving the carrier so close to Pre-Day seems crazy. The most anticipated handset in recent history is on its way to your carrier, as an exclusive for the time being, and it’s coming along with an exciting new OS that will be embraced by developers around the globe. At the same time, there are a variety of reasons for wanting to part ways with your mobile service provider and if the Pre isn’t enough to keep you on board we have good news for you. It looks like Sprint has once again made a change to its Terms and Conditions, opening yet another door to escape from the carrier without having to pay an Early Termination Fee (ETF). Last month we learned that Sprint was increasing its administrative fee to $0.75, giving customers until January 1 of this year to back out without a penalty. It seems that $0.75 wasn’t going to cut it as Sprint has raised its fee yet again, this time to $0.99. Customers now have through January 31 to sever ties sans-ETF, so if you missed the boat last month you’re in luck. Though some customer care reps apparently aren’t yet aware of the change, we did confirm it with Sprint so keep trying and as always, contacting them via chat seems to go a bit more smoothly than calling them up. Do you plan to take advantage of this newly opened door? Hit us in the comments section and let us know why.

Thanks, S!

UPDATE: We posted a link to connect to Sprint customer care via chat in the comments but it is apparently buried well enough that people are missing it. Here are the details:

Go to

In the sidebar on the right, click “Got questions? Click to chat.”

Zach Epstein

Zach Epstein has worked in and around ICT for more than 15 years, first in marketing and business development with two private telcos, then as a writer and editor covering business news, consumer electronics and telecommunications. Zach’s work has been quoted by countless top news publications in the US and around the world. He was also recently named one of the world's top-10 “power mobile influencers” by Forbes, as well as one of Inc. Magazine's top-30 Internet of Things experts.

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