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Sprint ups admin fee again, extends ETF-free cancellations through January 31

Updated Dec 19th, 2018 6:12PM EST

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If you’re a Sprint customer right now without any major service issues, leaving the carrier so close to Pre-Day seems crazy. The most anticipated handset in recent history is on its way to your carrier, as an exclusive for the time being, and it’s coming along with an exciting new OS that will be embraced by developers around the globe. At the same time, there are a variety of reasons for wanting to part ways with your mobile service provider and if the Pre isn’t enough to keep you on board we have good news for you. It looks like Sprint has once again made a change to its Terms and Conditions, opening yet another door to escape from the carrier without having to pay an Early Termination Fee (ETF). Last month we learned that Sprint was increasing its administrative fee to $0.75, giving customers until January 1 of this year to back out without a penalty. It seems that $0.75 wasn’t going to cut it as Sprint has raised its fee yet again, this time to $0.99. Customers now have through January 31 to sever ties sans-ETF, so if you missed the boat last month you’re in luck. Though some customer care reps apparently aren’t yet aware of the change, we did confirm it with Sprint so keep trying and as always, contacting them via chat seems to go a bit more smoothly than calling them up. Do you plan to take advantage of this newly opened door? Hit us in the comments section and let us know why.

Thanks, S!

UPDATE: We posted a link to connect to Sprint customer care via chat in the comments but it is apparently buried well enough that people are missing it. Here are the details:

Go to

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Zach Epstein
Zach Epstein Executive Editor

Zach Epstein has been the Executive Editor at BGR for more than 10 years. He manages BGR’s editorial team and ensures that best practices are adhered to. He also oversees the Ecommerce team and directs the daily flow of all content. Zach first joined BGR in 2007 as a Staff Writer covering business, technology, and entertainment.

His work has been quoted by countless top news organizations, and he was recently named one of the world's top 10 “power mobile influencers” by Forbes. Prior to BGR, Zach worked as an executive in marketing and business development with two private telcos.