Click to Skip Ad
Closing in...



ETF

Sprint dangles discounts to lure away AT&T, T-Mobile customers

June 23rd, 2011

Are you an AT&T or T-Mobile small business customer? Sprint wants your business, and it’s offering some pretty compelling discounts to woo you. A leaked internal document says “Come on over to Sprint and see how we can be a great partner,” and it offers AT&T and T-Mobile enterprise customers a 12% discount, 2 handset …

Sprint goes after T-Mobile customers, uses acquisition as bait

May 12th, 2011

Speaking of smear campaigns, a new Sprint promotion specifically targets T-Mobile CL customers that may be uneasy about the proposed merger, according to a new report. According to a purported internal document, Sprint is trying to lure customers away by offering to pay their T-Mobile early termination fees up to $175 per line if they …

T-Mobile offers discounted Samsung phones, waived ETFs to Sidekick owners

March 3rd, 2011

T-Mobile has begun sending letters to remaining Sidekick users in order to notify them that the Danger Services powering Sidekick phones will no longer be operational as of May 31st. T-Mobile first announced the imminent shut down on Tuesday. What can current Sidekick users expect in return for being forced to part with their beloved …

Verizon loses class action ETF appeal, will pay $21 million settlement

July 2nd, 2010

A California appeals court has ruled that Verizon Wireless is to pay some 175,000 customers current and former customers $21 million as a settlement in a class action lawsuit over early termination fees. The class action suit was filed in California on the behalf of customers who were upset that Verizon asked they pay a …

AT&T’s open letter to customers explains ETFs

May 22nd, 2010

Yesterday, we mused about AT&T’s adjustment to their ETF pricing as reported by the Wall Street Journal. Late yesterday, AT&T’s PR department decided to put their own spin on the termination fee tweaks with an “Open Letter” to their customers. The open letter confirms that the new ETFs, now $325 for smartphones and $150 for …

AT&T to raise ETF on smartphones, lower ETF on feature phones

May 21st, 2010

The Wall Street Journal is reporting that AT&T will raise the early termination fee on its line of smartphones from $175 to $325 starting June 1st. The move is inline with adjustments made by Verizon Wireless to their ETF policy last November. The math is pretty simple: a BlackBerry 9700 at retail is $449 — …

Sprint introduces the Sprint Free Guarantee

March 31st, 2010

Guess this is Sprint’s big announcement. Effective tomorrow, Sprint will offer a”Sprint Free Guarantee” on all contracts. Anyone who inks a deal with the Now Network will be able to walk away from it within 30 days and not have to pay any sort of fine. All you have to do is hit them up and …

Verizon cuts 10 phones off of the $350 ETF list

January 22nd, 2010

Everyone and their mothers were up in arms when Verizon announced its new early termination fee policies last year. For a select group of smartphones and “advanced devices,” canceling one’s contract would incur a hefty $350 fee. Customers fumed, the FCC got involved and Verizon said they were just doing everyone a favor because it …