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FCC questions Verizon Wireless about its new $350 early termination fee

Updated Dec 19th, 2018 6:29PM EST

The FCC has taken notice of Verizon Wireless’ new $350 early termination fee that applies to all advanced devices purchased after November 15th, 2009. The governmental agency sent an inquiry letter to Verizon Wireless asking them answer several questions regarding this increased fee. The questionnaire focuses on Verizon Wireless’ disclosure of the ETF to customers and the rationale behind the increase. The FCC also does the math and calculates that a customer with a $350 ETF will still have $120 fee remaining  after 23 months into a 24 month contract. It then asks the loaded question, “If the ETF is meant to recoup the wholesale cost of the phone over the life of the contract, why does a $120 ETF apply?” Verizon also gets hit up about the $1.99 fee it charges customers for inadvertently accessing the Mobile Web, and is asked to explain the terms and conditions of such access. Naughty, naughty Verizon has until December 17th to provide its answers.

[Via WSJ]

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