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Time Warner Cable

Comcast TWC Merger Stock Price

With the TWC merger in doubt, is Comcast starting to sweat?

February 23rd, 2015

Comcast thought the Time Warner Cable merger would be all wrapped up by now, mostly because it’s so used to getting exactly what it wants from Washington. However, it’s been a year since the proposed merger was officially announced and its prospects are cloudier than they’ve ever been thanks in part to a series of …

Cable Customer Service

Even the cable industry’s top lobbyist thinks cable customer care is awful

February 18th, 2015

Stories of woe involving people’s interactions with customer service departments at cable companies are about as rare as snow in the Northeast right now. It seems as though we can’t even go one day without hearing a new tale of terror involving some poor, unsuspecting customer’s interactions with his or her cable TV and Internet service …

Comcast TWC Merger

Comcast’s customer service is so bad that it might end up undoing the TWC merger

February 12th, 2015

Comcast’s bad customer service is almost legendary at this point. New stories pop up nearly every day that involve people being horribly mistreated by Comcast’s customer care team, and each one is more cringeworthy than the last. Examples from the past few weeks alone involve Comcast calling a subscriber an “a**hole” on her bill, Comcast calling a 63-year-old …

Why Is Time Warner Cable So Bad

Petition asks FCC to block Comcast-TWC merger just because TWC is so awful

January 21st, 2015

Comcast and Time Warner Cable both have horrible reputations for customer service but is that alone a reason to block their proposed merger? Ars Technica reports that a new petition filed with the Federal Communications Commission by telecom analyst Bruce Kushnick of the New Networks Institute argues just that.

Comcast Time Warner Cable Merger Opposition

There’s something for almost everyone to hate about the Comcast-TWC merger

January 15th, 2015

Unless you’re an executive at Comcast or Time Warner Cable, there’s probably a good reason for you to oppose the two companies’ merger. Whether you’ve dealt with either company’s miserable customer service, been slapped with unexplained fee hikes, or just are sick of seeing the home broadband market dominated by a tiny number of players …

TWC Customer Satisfaction

Surprise: TWC and Comcast are the two most hated companies in America

December 30th, 2014

Time Warner Cable and Comcast are two of the largest Internet and pay TV service providers in the country, and they are still pursuing efforts to undergo a merger that would create the single largest ISP in the country. If the merger is successful, that combined entity would also instantly be the most unpopular company in …

Dish Vs. Comcast Time Warner Cable

Dish lists over 50 reasons why the Comcast-TWC merger is a terrible idea

December 23rd, 2014

The Comcast-Time Warner Cable merger is that rare proposal that’s such a bad idea that it actually brings people of all different political beliefs together. If you look at the website for Stop Mega Comcast, for instance, you’ll see both liberal groups such as Common Cause and conservative outfits such as Glen Beck’s The Blaze …