Corporate America is increasingly stepping up to help consumers as the coronavirus crisis continues to pummel the country and keep many people stuck hunkering down at home. Charter Communication’s Spectrum unit has announced that it will offer 60 days of free internet service for households that have at least one K-12 and/or college student at …
We’ve written often about all the myriad ways that cable companies find to screw their customers, from terrible service to larding up bills with sketchy fees. The companies don’t just limit themselves to TV, though, when it comes to customer unfriendliness. Case in point: Charter’s announcement that it will no longer support the home security …
If you’re one of Charter’s Spectrum Internet customers, get ready to hand over more of your money if you decide to quit the service. Charter has started alerting Internet customers via the latest monthly billing statement — way down in the fine print — that you’re essentially going to be charged for a full month’s …
If you get your cable through Spectrum, prepare for your bill to inexplicably go up next month. According to the Los Angeles Times, Spectrum will increase its “broadcast TV” fee — which subscribers pay to access local channels — from $9.95 to $11.99 on March 1st. This in itself shouldn’t surprise cable subscribers, as fee …
Cable TV has spent the last five years watching streaming video not-so-slowly nibble away at its cash cow, and the solution has mostly been to raise “programming fees” every year. Although the industry has enjoyed decades of heady profits and regional monopolies, streaming packages are becoming increasingly popular and cable isn’t doing much to compete. …
In a highly-publicized 2016 merger, Charter bought out Time Warner Cable, significantly increasing its reach as one of the largest cable and internet service providers in the country and rebranding as Spectrum in the process. In order for the deal to be approved, Charter had to make several promises to New York State, but two …
Charter has finally launched its long-rumored cell plan, called Spectrum Mobile. The headline deal is good value — a line of unlimited data running on Verizon’s excellent network for $45 per month — but as you’d expect, there’s a lot of fine print. The service is nearly identical to Comcast’s wireless service, Xfinity Mobile, which …
We’ve known for a while that Charter is planning on launching its own cell plans, following on the success that Comcast has had with Xfinity Mobile. BGR has learned that Charter recently sent a consumer survey to some of its customers gauging their interest in a new product called Spectrum Mobile. From the looks of the survey, …
We’ve known for a while that Charter is planning on launching a new wireless service, using a mixture of Wi-Fi hotspots and Verizon’s network, but we just got more details. According to DSL Reports, Charter’s new wireless service will launch on June 30th, at least that’s the current plan. Pricing will mirror what Comcast is already …
Following a limited test run last year, Charter is reportedly rolling out its new streaming TV service, the generically-named Spectrum TV Choice, to all its customers. Legacy cable companies trying to hold on to customers by deploying a cheap streaming service was the main theme of 2017, so it’s no surprise to see Charter jumping …
