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You can’t watch Disney Plus with ads on Roku devices yet

Updated 4 weeks ago
Cassian Andor (Diego Luna) in Lucasfilm's ANDOR, exclusively on Disney+.
Image: Disney Plus

Three years after the streaming service launched, Disney Plus introduced an ad-supported plan on December 8. The new plan is called Disney Plus Basic, and it includes all of the same content as the ad-free Disney Plus Premium plan. The most important difference is that the ad-supported plan includes regular commercial breaks. But it turns out that there’s another limitation on the ad-supported plan: Disney Plus Basic isn’t available on Roku devices.

Disney Plus Basic unavailable on Roku

In an article on the Disney Plus Help Center website, the streamer explains that viewers won’t be able to sign up for the ad-supported plan on Roku devices or stream Disney Plus on Roku if they sign up for the Basic plan on a different device.

This restriction also applies to the Duo Basic and Trio Basic Disney Bundles, both of which come with Disney Plus with ads. Basically, if your subscription includes Disney Plus Basic, you won’t be able to watch Disney Plus on any Roku device using your account.

According to TechCrunch, Disney says that it is currently in talks with Roku to resolve the issues that are keeping Disney Plus Basic from streaming on Roku devices. TechCrunch also notes that ad-supported channels are required to enter into an inventory split agreement with Roku in order to operate on the platform. As such, it’s possible that Disney isn’t willing to pay the percentage that Roku wants. That said, neither party would share details with TechCrunch.

Considering that Roku makes the most popular streaming media players in the US, it’s unlikely that this standoff will last very long. That said, the new Netflix Basic with ads plan is still unavailable on Apple TV and PS3 consoles over a month after launch.

Providing you won’t be watching on a Roku device, you can snag a subscription to Disney Plus Basic now for $7.99 a month. The ad-free Disney Plus Premium costs $10.99 a month, but you can also subscribe to an annual plan for $109.99 a year.

Jacob Siegal
Jacob Siegal Associate Editor

Jacob Siegal is Associate Editor at BGR, having joined the news team in 2013. He has over a decade of professional writing and editing experience, and helps to lead our technology and entertainment product launch and movie release coverage.