Apple just acknowledged a major iPhone 6 issue, one that’s been affecting plenty of users. The two-year-old phone, and especially the Plus version, is prone to develop what’s called a Touch Disease affliction. What happens is that a phone could experience display flickering, multitouch issues, and even Touch ID problems.
The problem has been linked to Bendgate, the infamous iPhone 6 issue discovered soon after launch. The iPhone 6 and iPhone 6 Plus can bend when a certain pressure is applied. But Apple never explained what causes Touch Disease until now. And while some people say Touch Disease is a direct result of a manufacturing issue, Apple isn’t ready to admit that. In fact, the company will charge you $149 to repair your device.
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Apple doesn’t even link the issue to Bendgate. Instead, the company says that repeated dropping of an iPhone 6 Plus is the cause.
“Apple has determined that some iPhone 6 Plus devices may exhibit display flickering or Multi-Touch issues after being dropped multiple times on a hard surface and then incurring further stress on the device,” Apple said.
“The repair program covers affected iPhone 6 Plus devices for 5 years after the first retail sale of the unit,” Apple notes. The iPhone 6 isn’t included.
To qualify for the $149 service program, your iPhone 6 Plus needs to be in working order, and the screen has to be intact.
If you already had your Touch Diseased iPhone 6 or iPhone 6 Plus repaired but paid more than $149, then you qualify for reimbursement. You still owe Apple $!49, so you’ll only get the difference back.
In case you need to bring in your iPhoen 6 Plus under Apple’s newly unveiled repair program, follow this link.