Apple Self Service Repair program will expand for the iPhone 14 lineup as well as the 13-inch M2 MacBook Air and the M2 Pro and M2 Max MacBook Pro models starting tomorrow, June 21.
Apple says that since April 2022, Self Service Repair has given anyone with experience repairing electronic devices access to the same manuals, genuine Apple parts, and tools used at Apple Store locations and Apple Authorized Service Providers.
In addition, Apple will make the System Configuration process used for iPhone repairs, such as displays, batteries, and cameras, even easier to use. System Configuration is a post-repair software tool that ensures repairs with genuine Apple parts — designed and tested to internationally recognized standards — were completed correctly, and the parts are working properly. The tool is available for free to all Self Service Repair users and participating service providers in Apple repair programs.
Running System Configuration after a repair authenticates genuine Apple parts, updates firmware, and calibrates parts to ensure maximum performance and quality. Additionally, for repairs involving biometric authentication, such as Touch ID or Face ID, System Configuration links the biometric sensors to the Secure Enclave on the logic board to ensure device security and customer privacy – a must-requested feature for those repairing their products on their own.
Self Service Repair users can now initiate System Configuration by placing their devices into Diagnostics mode and following onscreen prompts. Users no longer need to contact the Self Service Repair support team to run the final step of a repair, but the team will still be available to assist as needed.
Self Service Repair program will also be available for the True Depth camera and top speaker for the iPhone 12 and iPhone 13 lineups — as well as Mac desktops with M1 — in the U.S., Belgium, France, Germany, Italy, Poland, Spain, Sweden, and the U.K.
