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BIS

RIM investigating BlackBerry message delays

November 9th, 2011

RIM acknowledged that many its users have reported delayed message deliveries on Wednesday, although it remains unclear what the culprit might be. “We’re getting reports that some users are experiencing delays,” RIM said on its official Twitter account. “We’re investigating and will update you ASAP.” A BlackBerry outage affected millions worldwide for several days during October. The downtime resulted …

RIM: All BlackBerry services have been restored

October 13th, 2011

Research In Motion co-CEO Mike Lazaridis confirmed on a conference call Thursday morning that all BlackBerry services have been restored globally. The co-chief had issued a video apology to customers earlier on Thursday, offering reassurances that the company was doing everything in its power to resolve service interruptions that had extended into their fourth day. …

BlackBerry outage affects millions for third day [updated]

October 12th, 2011

After having initially said the issues were resolved following one day of service interruptions, millions of BlackBerry users across Europe, the Middle East, Africa and even some areas in South America still find themselves without access to the Wen or messaging services for the third consecutive day. Research In Motion confirmed earlier that a bug on a …

BlackBerry EMEA outage spills over to second day [updated]

October 11th, 2011

BlackBerry users across Europe, the Middle East and Africa again find themselves without service on Tuesday as a bug that knocked millions of users offline on Monday has seemingly resurfaced. Research In Motion announced early Tuesday morning that BlackBerry service across the EMEA region had been restored, but the Associated Press later reported that Internet and …

Analyst calls for RIM to break apart handset, network businesses

July 12th, 2011

With Research In Motion’s annual shareholder meeting scheduled to take place later today, one popular RIM-focused analyst is calling for the company to split its handset and network businesses into two separate companies. “RIM’s organization, like its handsets, needs modernization. By acting now, splitting RIM into network and handset businesses may target opportunities and unlock significant shareholder …

RIM exec says India making ‘astonishing’ security demands

March 14th, 2011

Robert Crow, a VP for Research In Motion, recently told The Wall Street Journal that India’s security agencies are making “rather astonishing” demands for access to RIM’s secure messaging and email networks. India and RIM have been up in arms since October 2010 when India gave RIM until January 2011 to comply with India’s intelligence …

BlackBerry BIS down nationwide?

January 29th, 2011

We have been getting tips all morning that RIM’s BlackBerry Internet Service (BIS) has been down for a number of hours nationwide, for all carriers. Unfortunately this outage looks like it’s not just the email portion of the BIS service, but all data as well, which is quite frustrating. Is your BlackBerry data not working? …

RIM eyes competitors’ platforms in search for new revenue channels

January 17th, 2011

At an event last week in Boston, RIM VP Pete Devenyi said the company is exploring the possibility of introducing cross-platform solutions that would allow IT professionals to manage smartphones made by companies other than RIM. “BlackBerry is and will continue to be dominant in most corporations,” Devenyi said in an interview. “It’s not going …