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Gmail bug wipes out 150,000 user accounts

Zach Epstein @zacharye
February 28th, 2011 at 9:29 AM
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Google confirmed on Sunday that a major bug has mysteriously deleted the entire contents from within roughly 150,000 Gmail accounts. Google initially reported the problem to be more widespread, but it revised its initial estimate down from 0.29% of total Gmail user accounts to 0.08%. According to user reports, email correspondence from within affected accounts was deleted earlier this past weekend. Affected users were initially unable to log in to their accounts, and then found that their data had been deleted once access to the accounts had been restored. Accounts were essentially reset, with years worth of emails and chats having seemingly been erased. Google appears confident that the lost data will be restored, however, and it notes that users will be unable to access their accounts while engineers address the issue. “Google engineers are working to restore full access,” Google noted on its Gmail status page. “Affected users will be temporarily unable to sign in while we repair their accounts.”

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Tags: bug, cloud, deleted, deleted account, Email, email account, glitch, gmail, Gmail bug, google, google apps, wipe, wiped

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