Internet users all across the United States are desperate for Google Fiber to make its way to their city, but one South Austin neighborhood is currently experiencing one of the pitfalls of a project this large.
According to a report from Austin’s NBC affiliate KXAN, homeowners are convinced that Google Fiber contractor, MasTec, is responsible for making flooding in the area even worse than it would have been by failing to clean up construction material once they had finished installing the fiber optic cable in the ground.
“This is a man-made error, not a natural error,” homeowner Steven Garza told KXAN. “My neighbors are all stressing as well. There’s no communication and very slow to please these folks who’ve been disrupted.”
Garza says that he has never seen the area come close to flooding in the 15 year since he’s lived there, but he thinks that the gutter socks used by MasTec, which weren’t removed from the drains before the rain started coming down), have certainly contributed to the issues that he and his neighbors have been dealing with for weeks now.
Google released the following statement regarding the flooding:
“Our sympathies are with the families affected by the historic Halloween floods. We’re still working closely with our contractors to understand the details of the situation. Whenever we learn of issues, we do everything we can to identify and resolve them appropriately.”
Some of the homeowners are happy with the offers they’re receiving from Google, but others are concerned that the payout won’t cover the damage to their homes.
“We didn’t cause this,” said Garza. “We didn’t want this to happen.”