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Study estimates paid shills account for one-third of all online reviews

Updated Dec 19th, 2018 8:33PM EST
BGR

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Ever wonder how “Fifty Shades of Grey” could garner any five-star reviews on Amazon (AMZN)? Well wonder no more. The New York Times points to new research from data-mining expert Bing Liu from the University of Chicago estimating that roughly one-third of all online reviews are posted by people who have some sort of financial incentive to praise the product in question. Liu says that this could mean actual customers who are given a discount on the product in exchange for writing a positive review, third-party reviewers-for-hire who take payments for posting positive reviews online, or even marketers themselves who give glowing reviews of their own company’s products.

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Brad Reed
Brad Reed Staff Writer

Brad Reed has written about technology for over eight years at BGR.com and Network World. Prior to that, he wrote freelance stories for political publications such as AlterNet and the American Prospect. He has a Master's Degree in Business and Economics Journalism from Boston University.