RadioShack profits slump on weak T-Mobile returns

General

Reuters is reporting that this quarters pedestrian earnings filed by electronics retailer RadioShack has something to do with the wireless industry. Citing RBC Capital analyst Scot Ciccarelli, the publication notes that “RadioShack gave up a lot of compensation from AT&T and Sprint to carry T-Mobile [equipment], and this partnership doesn’t appear to be panning out the way management expected.” The news comes nearly one year after RadioShack executive Jim Gooch stated that T-Mobile had “materially breached its contract” with the retailer. RadioShack has lowered its earnings estimates for fiscal year 2011 — analysts cite weak demand and stiff competition in the retail and online spaces as potential causes.

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17 Comments
  • http://twitter.com/hawaiiinsomniac hawaiiinsomniac

    Ummm… Its not T-mobile, its the fact that the Shack doesn’t really carry anything but cell phones, random cables and chargers and its overpriced compared to Amazon, eBay (and sometimes BestBuy)!

    • Midnight Oil

      Agreed bro! The Rat Shack don’t have jack even on Target. Plus all their $hit is overpriced. Surprised these douches are still in Biz.

  • http://twitter.com/m3th4mp Richard Ward

    RadioShack has been doomed for years thanks to the likes of Best Buy.

    • Best Buy SUCKS!!!

      Dude, Best Buy sucks a fat teste.

      I have no idea why they beat out Circuit City as Best Buy employees were all stupid kids with no customer service skills whatsoever. I’d pick RadioShack 10/10 over Best Buy if prices were the same.

  • Steve blowJobs

    Boning Gay’s Rectums

    Next commenter is gay

  • Adam

    The real story that nobody is talking about here: The executive’s last name is Gooch. That is all.

  • Anonymous

    radio shack doesnt carry electronic parts and high quality radio controlled cars. Or high quality anything, it used to be known as the place for quality items but now days its just dead in the water. They can’t find a business model

    • Tandy Expert

      Back in the 80′s and to about ’95 RadioShack was AWESOME. It was honestly my go-to place for anything and almost everything electronic.

      They completely lost their way after they started trying to compete with Best Buy. Maybe they should go back to their roots and see how that works out for them as a last ditch effort.

  • Dutch

    TMO has an entire team dedicated to do nothing but selling at RS.
    They all were kept after the massive layoff at magenta last year to help “save” the company.
    Well guys get your resumes ready LMAO

  • Anonymous

    I predicted the “Going Out of Business” of both Circuit City and CompUSA way before they announced Chapter 11. Radio Shack, however, probably not. While I think they carry alot of crap (not to be confused with crApp or crApple), they have stores in towns across the U.S. where we don’t even know these towns exist. Once they can boot T-Mobile, they’ll be okay; they may have to close a few stores in the interim but it’s just a sign of the times. On the other hand, if AT&T’s acquisition of T-Mobile isn’t dragged out for a decade (like most FTC, FCC, Department of Justice, and Congressional proceedings; yes, they’re all involved in some way), it could greatly help Radio Shack in the long and short term. Because, let’s face it gang, our country is a huge land mass and there’s alot of iSheep out there and they’re looking for a place to graze.

  • inside track

    Let’s be realistic about the infor reported. Radio Shack missed it’s number and is going to some way justify placing the blame on T-Mobile? That does not make sense. The leadership needs to look in the mirror and look hard. I know as a fact that the upper management at RS have instructed thier locations to PUSH the ATT or Sprint products based on a Quota. It did not seem to matter that T-Mobile was paying them more per activation. Which would have helped them hit thier target, had they sold more T-Mobile, instead of just clerking people or not helping them at all they would be in better shape. GL to shack and hope they survive 2011.

    • Anonymous

      U right they clerk sales rather than help people. A store can sell 100 sprints 50 att n 10 tmobile n still miss $qouta knowing that a %of those sprints are upgrades and or they will be returned because the only phone they know how ti sell is the evo.

  • Senor Chang

    Granted, it would be nice to see some actual data and numbers to back it up, but taking the statement for what its worth… how do some of you argue that it must not be Tmobile when all Radioshack has to do is show the sales and return rate of Tmobile phones compared to other carriers?

    I know Radioshack is sucky, but really need to read the statement again:
    ““RadioShack gave up a lot of compensation from AT&T and Sprint to carry T-Mobile…”

    What exactly does that mean? Was there lost incentives from At&t and Sprint by including a new competitor, or do they simply mean the dollars used to purchase Tmo products was budgeted from the money that would have been used for At&t and Sprint products?
    Stores make deals on retail space don’t forget… if At&t wants a larger kiosk at Radioshack or Best Buy, they pay for it. A reduction of retail space to make way for Tmobile could actually result in lower compensation from the others.

    Again, I agree that Radioshack is slowly fading as a retail brand, but I don’t see any reason to not believe they lost revenue because of Tmobile.

  • Anonymous

    I thought Radio Shack went bankrupt years ago … ?

  • Anonymous

    Its not tmobile. Why? Everytime i walk in a store they(associates)always push sprint. Also, there are low sales because radio shack do not offer trade in programs exclusivley for tmo. For example, rs emp are still pushing the evo like it just came out last week vs the g2, mytouch4g. This observatuon is based off 3rdd qtr and 4th qtr holiday ads. They are just now placing the high end phones in the ads vs during the holidays it was the optimus t(great phone on the low end but dont put side by side with the ip4, evo shift and captivate where u have the mytouch4g, then vibrant G2 and hd7)

  • Anonymous

    IMHO RS SHOULD NOT PUT 100% BLAME ON T-MOBILE. HERE ARE MY OPINIONS…

    1. Management: Radio Shack managers think that selling Sprint is next best thing to sliced bread. Where as T-Mobile pays them more in Revenue IF they trained their employees on how to be more Diverse sales people, RS would see a huge increase in store revenue. Also, Veteran managers don’t like change!! Radio Shack & Sprint has a long history and so does At&t, so these Vets are conditioned only to those 2 carriers. For example, a store can sell 90 Sprints, 60 At&t and 5 T-Mobile and still somehow fall short of Revenue quota. Why? Because T-Mobile pays the most for district mgrs – store mgrs – associates, so the vets don’t take the time to learn the product and train themselves, associates or even ask for guidance from Vendor Reps, port customers over from carrier-to-carrier, etc, etc. Another example, if I say, with selling T-Mobile you will earn(the sales associate) $35 sales per hr by activating a new line of service, porting from another carrier vs earning $8 sales per hr to upgrade a Sprint or an At&t. , So, using your resources to its fullest, have guidance & assistance from management and vendor reps, WHAT WOULD YOU DO? HOW WOULD MAKE YOUR MONEY? HOW WOULD YOU HELP THE BUSINESS GROW? They (or some) just rather make the easy money and just coast check-to-check.

    • Anonymous

      2. Associates: EXPERIENCE, SELF IMAGE. Associates will use their brother-sister-mother-cousin’s best friend experience in selling a carrier’s device to a consumer. Does it work? Sometimes it does, sometimes it doesn’t and with T-Mobile, their customer relationship in the beginning was not the best. Instead of updating the customer who had T-Mobile back in 2000, they would just push them onto (in this order), Sprint, Sprint, Sprint, you sure not Sprint — At&t — Prepaid, then back to T-Mobile (depending on the handset selection and customers credit). So associates play a HUGE role in selling T-Mobile, how to sell T-Mobile and how much they learn from management and vendor reps, therefore helping increase the sales and revenue. IMHO, T-Mobile has the easiest rate plans, rate plan brochure (excluding Flexpay, Even More Plus) than any other carrier. Again, back to my point above is that IF upper management offer the same deals for T-mobile as they would for Sprint and At&t, RS would see a better earnings. For example, if a customer with ANY phone from ANY carrier can trade their phone in and get an EVO for $50-$100 Off MSRP (keep in mind this promo is going on along with the release of the G2, MyTouch4G and the Vibrant at $49.99) the associates are on it. Does it make them any money, NO. Does it help sell T-Mobile, NO. Do management say, BTW don’t forget to try offer the trade-n-save program with T-Mobile (trade-n-save program is suppose to available for ALL Carriers). So, if Upper Mgmnt, store management were able to offer more trade-n-save programs they would have seen an increase in earnings.

      3. Advertising/Promos(based on 3-4Qtr & 1Qtr Ads): How long has the EVO been out? The IP4? How many Android(smartphones in general) do Sprint, At&t have vs T-Mobile? In the 4th Qtr I can count on both hands how many times I seen an smartphone add for: Sprints EVO Trade in program, At&t IP4 for $25-$50 trade in or upgrade program. Where at that time the Vibrant, MT4G, G2 were being sold but not advertised for ANY type of upgrade or trade-n-save promo. So, Again, this was a HUUUGE opportunity for District Mgrs, Store Managers to associates to jump on this to offer T-Mobile. Why? BECAUSE THEY WOULD HAVE EARNED MORE $$$$, MORE $$$ MADE, MORE TMO DEVICES SOLD!!!

      Bottom line,
      Management, Associates & Promos are also to blame when it comes to low T-Mo earnings for RS. If anyone feels differently, feel free to respond. This is a healthy, open adult dialogue. I am not biased, I am just stating my opinion.

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