Click to Skip Ad
Closing in...

Apple admits the iPhone 6s battery problem is more widespread than first thought

Published Dec 6th, 2016 10:52AM EST
iPhone 6s Shutdowns Battery Drain
Image: iFixit

Apple’s iPhone 6s battery problem is a lot worse than we thought, and the company just confirmed it. Strangely enough, Apple decided to quietly admit it on its Chinese website, likely in direct response to increased pressure from local agencies.

DON’T MISS: Demand for VR headsets has been surprisingly disappointing

Initially, Apple only said that a limited number of iPhone 6s models have a battery deficiency. Apparently, air contaminated individual battery components, and that freak occurrence is responsible for the current shutdowns, Apple explained. The company offered a free repair for those units affected, stressing on the fact that only iPhone 6s units sold in September and October 2015 are eligible for the free repair.

Meanwhile, Apple on Tuesday posted a new notice on its China site. In it, Apple says that it needs additional diagnostic data to fix the problem and that a software fix might be possible for certain units.

“Outside the affected batch, a small number of customers reported an unexpected shutdown,” Apple said. “Some of these shutdowns may be normal because the iPhone will shut down to protect its electronic components. To gather more information, we will add an additional diagnostic feature to the iOS software update that is released next week. This feature collects a variety of information in the coming weeks that may help us improve algorithms for managing battery performance and shut down operations. If such improvements can be achieved, we will deliver them through further software updates.”

However, Apple is yet to update its iPhone 6s battery replacement program to include models that were not made in September or October 2015.

A Chinese watchdog said a few days ago that older iPhone models including iPhone 6 and iPhone 5s also experience the same problem. Apple has not addressed those claims either.

Chris Smith
Chris Smith Senior Writer

Chris Smith has been covering consumer electronics ever since the iPhone revolutionized the industry in 2008. When he’s not writing about the most recent tech news for BGR, he closely follows the events in Marvel’s Cinematic Universe and other blockbuster franchises. Outside of work, you’ll catch him streaming almost every new movie and TV show release as soon as it's available.