Click to Skip Ad
Closing in...
  1. Galaxy Star Projector Amazon
    09:43 Deals

    This awesome $32 gadget went viral on TikTok and now Amazon shoppers are obsessed

  2. How To Save Money On Your Cable Bill
    15:37 Deals

    Your cable company is furious that we’re telling you about this $59 box on Amazon

  3. Best Kitchen Gadgets
    08:33 Deals

    Amazon shoppers are obsessed with this $23 gadget that should be in every kitchen

  4. Amazon Gift Card
    07:58 Deals

    $25 in free Amazon credit beats any Prime Day deal – here’s how to get it

  5. Best Exercise Machines
    13:17 Deals

    5 exercise machines on Amazon under $250 to build the home gym of your dreams




Google explains why some users were randomly locked out of Google Docs today

October 31st, 2017 at 4:20 PM
Google Docs locked out

Google Docs is one of the simplest, most ubiquitous tools for online note taking and draft writing. I’ve used it on countless occasions over the years, as have many of my colleagues, but a strange occurrence this week has me questioning whether I should continue to use it to store valuable notes and drafts in the future.

On Tuesday morning, National Geographic wildlife crime reporter Rachael Bale asked on Twitter if anyone else had experienced Google Docs locking them out of a document before. A draft of a story she was working on had been frozen by Google for violating its terms of service, and now she was unable to access it at all.

“Weirdly, this is one of the more tame articles I’ve worked on recently. It’s actually about legal, but ethically dubious activity,” she said in subsequent tweets, noting she couldn’t find anything in the TOS she might have violated. But she wasn’t the only one to experience this inexplicable activity today, as you can see below:


https://twitter.com/sunraysunray/status/925352678129127426

Both the official Google Docs Twitter account and the account of a Google employee have responded to these messages saying that they are looking into the matter. It sounds like this might have just been a random technical glitch, but it also raises questions about the systems Google has in place to detect content on Docs that might be “inappropriate,” as the warning messages these three journalists received indicated.

Google did eventually offer an explanation, which it shared with Gizmodo on Tuesday afternoon:

This morning, we made a code push that incorrectly flagged a small percentage of Google Docs as abusive, which caused those documents to be automatically blocked. A fix is in place and all users should have full access to their docs. Protecting users from viruses, malware, and other abusive content is central to user safety. We apologize for the disruption and will put processes in place to prevent this from happening again.

It’s obviously important for Google to have a system in place in order to flag and block malicious and inappropriate documents, but it’s still somewhat worrisome that clean, innocent documents can be randomly frozen.

Jacob started covering video games and technology in college as a hobby, but it quickly became clear to him that this was what he wanted to do for a living. He currently resides in New York writing for BGR. His previously published work can be found on TechHive, VentureBeat and Game Rant.




Popular News