As of last Friday, Samsung’s Galaxy Note 7 smartphone is officially banned from all United States airlines. Even if the phone is uncharged and turned off, you still can’t bring it on the plane with you. If you refuse to comply with the ban and bring your phone on the plane anyway, you could end up paying dearly for it.
So what are you supposed to do if you’re heading back from vacation, own a Galaxy Note 7 and don’t want to cause any trouble on your flight back?
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Depending on what airport you’re at, you might actually be able to exchange your dangerous phablet before you board your flight. Over the past few days, Samsung has begun setting up “customer service points” at airports around the world where Note 7 owners will have the opportunity to exchange their devices and transfer all of their data to a new phone, with any cost difference being refunded.
These customer service points first began cropping up in South Korea, then Australia, and as ABC7News reports, they have now made their way to the United States, with one appearing at San Francisco International Airport (SFO).
Samsung has a team of representatives at SFO to help customers with the Note7 phone. It's banned from US flights. pic.twitter.com/2IiEcg6hsU
— Sergio Quintana (@svqjournalist) October 17, 2016
With more than 1 million Note 7 devices still out in the wild, it’s encouraging to see Samsung taking every step necessary to retrieve as many devices as it can before any more incidents occur. In the meantime, whether or not you’re going to the airport any time soon, be sure to trade in your Note 7 if you haven’t already.
