The Galaxy Note 7 debacle is six months of corporate history that Samsung would rather forget. Today, it’s taking a very expensive step towards closure. Customers who bought the Galaxy Note 7 can get up to $425 towards the cost of a Galaxy Note 8 when they trade in their old device. That’s going to …
Fingers crossed it’s third time lucky for Samsung. The phone maker has started quietly producing a refurbished version of its ill-fated Note 7 handset, and pictures of it working have now leaked into the wild.
It’s mid-December, which means it’s traditional for tech blogs to celebrate all that’s been great and good in the last year. But since 2016 has been the definitive dumpster-fire year, it stands to reason that instead of celebrating success, we should take a long, hard look at the gadget failures of the year.
In an update issued today, Samsung says that 85 percent of the Note 7 devices that it sold in the US have been returned successfully. For those of you keeping score at home, that means that 15 percent of the Note 7s — hundreds of thousands of quite possibly explosive phones — are still in …
In case the first recall, second recall, house fire, airline ban, internet-winning Halloween costume or physical injuries weren’t enough to deter you from using your Galaxy Note 7, Samsung is going to take the option out of your hands. New Zealand phone companies are working with Samsung to start blacklisting any Note 7 devices left …
A survey from IDC hit the inboxes of tech journalists nationwide this afternoon. It was meant to assess the damage to Samsung’s brand following the Note 7 recall, and see how consumer confidence had been damaged. In order to work out the drop in consumer confidence among the at least 2.5 million Galaxy Note 7 customers …
The global Note 7 recall is a very real disaster for Samsung. There’s an immediate cost to destroying all those smartphones, but the bigger question is what the long-term damage will be for the company. Some experts are suggesting that this will be a massive blow to the brand and its reputation, but according to …
If you’re anything like me, your Halloween costume “plans” probably involve a last-minute run through your closet and wondering if you really need colored contacts to be that guy from Twilight. But this year, you can be much simpler: Get a couple faintly phone-sized boxes, some fake smoke, and prepare to scare all your friends and …
According to a report from Bloomberg, Samsung’s recalled Galaxy Note 7 will be banned from all US airlines shortly. The report says that the FAA will make an announcement banning Note 7 devices from all US flights on Friday, days after Samsung recalled the Note 7 for the second time. Update: The Transportation Department issued an emergency order …
Samsung has issued a global recall for the Note 7, again. But this time, rather than swapping out affected devices, refurbishing them, and trying to salvage the phone, it look like Samsung is going to completely kill off the device. The company confirmed to Motherboard that every single device it receives back — which will hopefully be …
