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AppleCare

Verizon insurance vs AppleCare

Verizon’s new phone insurance might be better than AppleCare

October 21st, 2017

Insurance plans offered by carriers are, by and large, a waste of money. Generally, you end up paying too much for a plan that still has a high deductible, and which will leave you waiting weeks just to have your phone replaced with a banged-up refurbished model. Now, I’d still say that you should take …

iPhone 7 deals

There’s a compelling new reason to buy your iPhone from T-Mobile

March 27th, 2017

Choosing where to buy a new iPhone isn’t as simple as it might seem. Third-party stores or carriers might give you a better monetary deal than buying an iPhone from the Apple Store, but you’re also going to have to deal with yearly contracts, bill credits, or the hassle of unlocking the device if you …

Just in time for the iPhone 6s, Best Buy confirms AppleCare is coming to its stores

August 25th, 2015

Multiple reports said that Best Buy was going to strengthen its ties with Apple by selling AppleCare extended warranties on top of its own protection plans for Apple products, including the iPhone. Rumors said that Best Buy would add AppleCare to its lineup of in-store offerings in time for the iPhone 6s release, and the company’s CEO has just …

Apple announces AppleCare+ for iPad, coming soon for $99

March 7th, 2012

Apple on Wednesday announced its AppleCare+ extended warranty service for the iPad. Like other Apple products, when purchasing an iPad the device comes with a one year limited warranty, however accidental damage is not covered. With AppleCare+, users can breathe easy knowing their $499+ slate is safe from water damage, drops and hardware malfunctions for …

Apple acknowledges ‘Mac Defender’ malware problem, posts removal instructions

May 25th, 2011

Mac users have recently been targeted by a phishing scam that falsely claimed their computers were infected with a virus. Upon being redirected to an illegitimate website, users were instructed to install “Mac Defender,” which was malware masquerading as an antivirus application. Until recently, Apple had reportedly instructed its AppleCare support reps to deny any existence of …

Apple instructs support reps to refute malware infections, deny assistance

May 20th, 2011

AppleCare representatives can do a lot of things for Mac owners suffering software issues… except when it comes to malware. In an internal support article leaked to ZDNet, Apple instructs its call center representatives on how to handle calls from users reporting that they have a machine infected with the “Mac Defender” malware trojan. And, as …

AppleCare protection plans now transferable to new products

November 1st, 2010

Apple has made changes to its policy regarding the transferability of AppleCare Protection Plans, a source told BGR. Starting immediately, an Apple customer will have the ability to transfer AppleCare Protection Plan coverage to a new device without having to cancel the current plan and purchase a new one. Though no formal announcement has been …