AppleCare+, the enhanced two-year warranty program that Apple offers for iPhones and iPads, is one of the best ways to safeguard your increasingly expensive devices. Compared to carrier insurance plans, it’s often cheaper, but also offers service directly through Apple, rather than dealing with a third-party insurance company whose primary goal is to make money …
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Insurance plans offered by carriers are, by and large, a waste of money. Generally, you end up paying too much for a plan that still has a high deductible, and which will leave you waiting weeks just to have your phone replaced with a banged-up refurbished model. Now, I’d still say that you should take …
Choosing where to buy a new iPhone isn’t as simple as it might seem. Third-party stores or carriers might give you a better monetary deal than buying an iPhone from the Apple Store, but you’re also going to have to deal with yearly contracts, bill credits, or the hassle of unlocking the device if you …
If you were looking for a reason to jump on board the iPhone Upgrade Program this year, Apple has quietly added a worthwhile update to the AppleCare+ service (which comes included in the program) that might push you over the edge.
Multiple reports said that Best Buy was going to strengthen its ties with Apple by selling AppleCare extended warranties on top of its own protection plans for Apple products, including the iPhone. Rumors said that Best Buy would add AppleCare to its lineup of in-store offerings in time for the iPhone 6s release, and the company’s CEO has just …
On Friday, several leaked screenshots appeared online, purportedly revealing the pricing structure for AppleCare+ for the various upcoming Apple Watch models.
Apple on Wednesday announced its AppleCare+ extended warranty service for the iPad. Like other Apple products, when purchasing an iPad the device comes with a one year limited warranty, however accidental damage is not covered. With AppleCare+, users can breathe easy knowing their $499+ slate is safe from water damage, drops and hardware malfunctions for …
Mac users have recently been targeted by a phishing scam that falsely claimed their computers were infected with a virus. Upon being redirected to an illegitimate website, users were instructed to install “Mac Defender,” which was malware masquerading as an antivirus application. Until recently, Apple had reportedly instructed its AppleCare support reps to deny any existence of …
AppleCare representatives can do a lot of things for Mac owners suffering software issues… except when it comes to malware. In an internal support article leaked to ZDNet, Apple instructs its call center representatives on how to handle calls from users reporting that they have a machine infected with the “Mac Defender” malware trojan. And, as …
Apple has made changes to its policy regarding the transferability of AppleCare Protection Plans, a source told BGR. Starting immediately, an Apple customer will have the ability to transfer AppleCare Protection Plan coverage to a new device without having to cancel the current plan and purchase a new one. Though no formal announcement has been …