Click to Skip Ad
Closing in...

Apple acknowledges ‘Mac Defender’ malware problem, posts removal instructions

Updated Dec 19th, 2018 7:16PM EST

If you buy through a BGR link, we may earn an affiliate commission, helping support our expert product labs.

Mac users have recently been targeted by a phishing scam that falsely claimed their computers were infected with a virus. Upon being redirected to an illegitimate website, users were instructed to install “Mac Defender,” which was malware masquerading as an antivirus application. Until recently, Apple had reportedly instructed its AppleCare support reps to deny any existence of the problem and said reps should “not remove or uninstall any malware” found on a computer. On Tuesday, however, Apple finally acknowledged the issue and posted instructions on its support forums that cover how to avoid and remove the Mac Defender malware. Hit the jump for Apple’s instructions.

Removal steps

  • Move or close the Scan Window
  • Go to the Utilities folder in the Applications folder and launch Activity Monitor
  • Choose All Processes from the pop up menu in the upper right corner of the window
  • Under the Process Name column, look for the name of the app and click to select it; common app names include: MacDefender, MacSecurity or MacProtector
  • Click the Quit Process button in the upper left corner of the window and select Quit
  • Quit Activity Monitor application
  • Open the Applications folder
  • Locate the app ex. MacDefender, MacSecurity, MacProtector or other name
  • Drag to Trash, and empty Trash

[Via The Register]