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AT&T now giving customers only two weeks to return their unwanted devices

Updated Dec 19th, 2018 8:38PM EST

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Following the rest of the industry, AT&T (T) has confirmed that it is slashing its 30-day device return policy to a 14-day one. First reported by Phonescoop, the change is officially in effect as of Sunday, October 7th. Purchases from AT&T made before October 7th will still be subject to the 30-days return policy. AT&T business customers will also not be affected by the new change. Engadget says that it’s unclear how the new policy will be implemented in California, as 30-day return policies are required by law. The other three major U.S. carriers including Sprint (S), T-Mobile and Verizon Wireless (VZ) already have 14-day return policies, making AT&T the last of the bunch.

Read [PhoneScoop] Read [Engadget]

Raymond Wong is a technology reporter with a passion for cutting-edge gadgets and clean design. His writing has appeared on DVICE, Ubergizmo, G4TV, Yahoo News, NBC blogs. You might even have seen his videos on Xbox LIVE.


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