Sprint just refuses to shut that door… Customers still looking for a way out of their contracts without having to drop some serious cash on an Early Termination Fee (ETF) have been given yet another opportunity to do so. Last month we told you about an extension through the end of January due to another increase the company made to its administrative fee (increase from $0.75 to $0.99). We’re not sure what the reasoning behind this latest extension is, but we have indeed confirmed with Sprint that the ETF-free cancellation period has been extended yet again, this time through March 15. We also confirmed that the administrative fee has not been readjusted – it still sits at $0.99 – so this extension pertains to the initial fee increase we reported. If you’re enjoying your time with Sprint and the extremely competitive rates the carrier is offering right now, you should definitely sit tight as it prepares to release the Treo Pro and more importantly, the Pre. If you’re having issues that Sprint just can’t seem to resolve however, the door is still open.
As always, we recommend contacting Sprint customer care via chat as opposed to calling them:
Go to https://sso.sprintpcs.com/sso/SignOn.do
In the sidebar on the right, click “Got questions? Click to chat.”
Thanks, kimberhvance!