Apple Retail Head

After a year with no retail boss, Apple poaches Burberry CEO

By on October 15, 2013 at 7:55 AM.

After a year with no retail boss, Apple poaches Burberry CEO

Apple’s retail operation is about to get a whole lot more fashionable — and possibly a touch more elitist. It has been nearly a year since John Browett, the executive who replaced longtime Apple retail head Ron Johnson, was fired. Browett was hired in January last year after Johnson left for a brief 17-month stint as JCPenney’s CEO, and Browett’s tenure would be even shorter; he was let go just nine months after CEO Tim Cook hired him. Apple announced on Monday evening that beginning in the spring next year, Angela Ahrendts will join the company to head Apple’s retail business. Ahrendts will join Apple as senior vice president of retail and online stores after leaving her post as CEO of high-end British luxury brand Burberry. More →

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Debt Ceiling Black Friday

Debt ceiling delay may blacken Black Friday

By on October 10, 2013 at 2:00 PM.

Debt ceiling delay may blacken Black Friday

Retailers are already busy as beavers planning their Black Friday promotions for November 28th. But guess what else might arrive on November 28th? Default on the sovereign debt of the United States of America! This could put a bit of a damper on the Black Friday festivities. According to Washington Post, the GOP is going to propose a six-week extension on the debt ceiling talks. That would push the debt ceiling breach deadline from October 17th to the end of November. More →

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Smart Pause iPhone App

New free app brings Samsung’s ‘Smart Pause’ functionality to iPhone

By on April 10, 2013 at 10:45 AM.

New free app brings Samsung’s ‘Smart Pause’ functionality to iPhone

Anticipation reached Apple-like levels head of Samsung’s (005930) Galaxy S4 unveiling last month, and one feature in particular generated a good amount of hype. Though early reports incorrectly stated that “Smart Pause” utilized eye-tracking to automatically pause media when a user looked away from his or her phone, the new feature still achieved the same result using facial recognition technology. While Android fans will have to wait until the end of April at the earliest for the Galaxy S4 to launch before they can check out the new Smart Pause feature, a new free app lets iPhone users enjoy similar functionality today. More →

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Best Buy Samsung Store

How you know Samsung has hit it big: Best Buy is giving it its own in-location ‘store’

By on March 28, 2013 at 9:14 PM.

How you know Samsung has hit it big: Best Buy is giving it its own in-location ‘store’

Congratulations, Samsung (005930) — Best Buy (BBY) is honoring you with a distinction that it’s previously only given to Apple (AAPL). Unnamed sources have told Geek.com that some Best Buy locations are planning to cordon off separate areas in their stores to exclusively sell Samsung products. Geek.com says that “this new section will be dressed in large Samsung signage and offer custom demo stations for many of Samsung’s products” and that Best Buy “will be issuing special training sessions for employees in the mobile department, focusing heavily on how to show off Samsung-specific features.” The installation of special in-house Samsung “stores” are timed to coincide with the launch of the Galaxy S4, which is widely expected to be one of the best-selling smartphones of 2013.

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Google Shopping Express

Google aims to eliminate trips to the mall with same-day delivery shopping service

By on March 28, 2013 at 8:20 PM.

Google aims to eliminate trips to the mall with same-day delivery shopping service

One of Google’s (GOOG) defining traits is its willingness to engage in big experiments aimed at disrupting established markets — think of how Google Fiber is meant to shake up the broadband market or how self-driving cars have the potential to alter the transportation industry. On Thursday, Google announced yet another of its grand disruptive experiments, this time a same-day delivery shopping service intended to change the retail industry. Google Shopping Express, which is getting an initial trial run in San Francisco, is described as “a local delivery service that we hope will make it possible for you to get the items you order online the same day, and at a low cost.” Google says it’s recruited several big retailers for Shopping Express so far, including Target, Walgreens, Staples, American Eagle and Toys“R”Us, and has also attracted a number of smaller local businesses in the Bay Area.

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Amazon Apple Mobile Satisfaction Index

Amazon and Apple found to be top destinations for mobile shoppers

By on February 12, 2013 at 9:00 PM.

Amazon and Apple found to be top destinations for mobile shoppers

A new customer satisfaction survey from analytics firm ForeSee has ranked Amazon (AMZN) as the top destination for shoppers who used their mobile devices to browse for gifts. According to the survey, the online retail giant scored 85 points out of a possible 100, ranking it ahead of every other company. Apple (AAPL) tied with shopping network QVC for second place with a score of 83, while NewEgg and Victoria’s Secret rounded out the top five with a score of 80 points. The firm found that consumer satisfaction with the mobile retail experience is improving as a whole, climbing two points in 2012 for an overall score of 78 points. More →

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Online Holiday Shopping Growth ComScore

Online holiday shopping in 2012 grows 16% from last year

By on December 25, 2012 at 1:00 PM.

Online holiday shopping in 2012 grows 16% from last year

Shopping online is becoming more popular than ever according to market research firm comScore. The company’s latest report shows consumers spent $38.7 million online during the first 51 days of the “November-December holiday season” – a 16% increase over the same period last year. ComScore says December 17th a.k.a. “Free Shipping Day,” saw 76% in growth compared to last year with “a strong $1.01 billion in spending.” A 53% growth rate in spending was also recorded on December 21st over the same period from last year, which comScore calls “a notable accomplishment this late in the season.” More →

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Sprint Salesman iPhone

Sprint salesman refuses to sell iPhone to customer, says his ‘fingers are too fat’ to use it

By on December 24, 2012 at 2:45 PM.

Sprint salesman refuses to sell iPhone to customer, says his ‘fingers are too fat’ to use it

We’ve known for a while now that some mobile carriers have been instructing their sales staff to start pushing their customers away from Apple’s (AAPL) iPhone and toward Android or Windows Phone devices. The reason is simple: carriers pay a lot more to subsidize Apple’s popular smartphone than they do with other devices and they’d prefer to have higher gross margins at the end of each quarter. But now a Tom’s Hardware reader reports that a Sprint (S) representative has taken pushing non-iPhone products to a whole new level and is actually insulting people who insist on buying the device. More →

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Online Shopping Discounts

Online retailers caught using ‘discriminatory’ practices to target shopping discounts

By on December 24, 2012 at 12:15 PM.

Online retailers caught using ‘discriminatory’ practices to target shopping discounts

With online shopping on the rise every year, it’s no surprise retailers are resorting to sketchy tactics to decide how to dole out discounts. According to the The Wall Street Journal’s research, online retailers including Staples, Orbitz and Home Depot are all guilty of using “discriminatory” information such as location and income to decide how much of a discount an online shopper will receive. More →

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Google Denies Retailer Ambitions

Google has no plans to compete directly with Amazon; wants to become retailers’ ‘best tech friend’

By on December 20, 2012 at 12:24 PM.

Google has no plans to compete directly with Amazon; wants to become retailers’ ‘best tech friend’

Google’s (GOOG) $17 million BufferBox acquisition last month raised the possibility that it was eyeing a chance to compete with Amazon (AMZN) on the e-commerce front. But Sameer Samat, vice president of Google Shopping, told AllThingsD this week that his company doesn’t have plans of “being a retailer right now.” Samat says the BufferBox buyout was to “provide a level playing field for retailers” against Amazon, or as AllThingsD puts it, Google wants to become a “retailer’s best tech friend.” Samat says Google is working to bring new features such as 360-degree product views to Google Shopping to help consumers get a better sense of what an item looks like. It’s important to note that Samat says that becoming a retailer is not the right move “right now,” which leaves Google open to becoming one further down the road.

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iPhone 5

iPhone 5 now just $149.99 at Best Buy, iPhone 4S starts at $49.99

By on December 10, 2012 at 7:40 AM.

iPhone 5 now just $149.99 at Best Buy, iPhone 4S starts at $49.99

The holiday shopping rush has already peaked this year, and so now retailers are tasked with attracting the interest of last-minute shoppers. Best Buy (BBY) has a number of deals available right now, but one in particular stands out: The retailer is chopping $50 off the price of all on-contact Apple (AAPL) iPhone 5 and iPhone 4S models. With this limited-time sale, buyers can get the iPhone 5 (16GB) for as little as $149.99 with a new two-year service agreement, and the iPhone 4S (16GB) starts at just $49.99. Best Buy has not indicated when the sale on Apple smartphones will end.

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Cyber Monday 2012 Sales

Cyber Monday sales climb to record $2 billion

By on November 27, 2012 at 7:45 AM.

Cyber Monday sales climb to record $2 billion

Online retail e-commerce spending topped $1 billion for the first time on Black Friday 2012, and now estimates suggest Cyber Monday sales set new records as well this year. Adobe on Tuesday revealed that according to estimates derived from its Adobe Dig­i­tal Index, online shopping on November 26th — Cyber Monday — grew 17% from last year to hit $1.98 billion, approaching $2 billion for the first time. More →

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