Apple announces Joint Venture to retail employees; looks to service small businesses at Apple Stores

Retail

On schedule and as we exclusively reported, Apple announced its Joint Venture service this weekend to Apple Store employees. The new offering aims to bring small business customers into retail stores, providing more business-centric and personalized services. Users can enroll in Joint Venture for an annual fee of $499. What does that steep fee get you? The fee covers up to five users (additional users can be added for $99 per person per year) and provides priority service at Apple’s Genius Bars (skip the line), phone support from business-focused Geniuses, loaner machines for repairs taking over 24-hours, and access to customized workshops. The new service is set to roll out beginning March 2nd.

5 Comments
  • http://dylandersen.tumblr.com/ dylandersen

    Wait, so these assholes want me to pay $500 to get better access to their departments where they are supposed to fix something that is wrong with my computer? That shouldn’t have broke in the first place? Sigh.

    • Anonymous

      Obviously you’ve never worked somewhere with a support contract.

  • Fanboy w/ MBA

    Wow… It takes a lot of balls to charge $500/yr for effectively nothing. Genius Bar reps are pretty great at telling you to purchase more apple product, can’t imagine paying for that yearly.

  • D.Ray

    $100 per YEAR is a pretty good deal. Most techs/consultants charge $50-$100 per HOUR.

  • D.Ray

    BGR really needs to re-write this headline. $500 is not ‘steep’… especially considering you get loaner machines, phone support, workshops, etc.

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