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GrandCentral goes dead

April 13th, 2008 at 2:23 PM

This isn’t good, folks. GrandCentral is one of Google’s most innovative offerings. Their “One Number for Life” service provides you with a single phone number that you can route to any combination of land lines, cell phones, and more. It’s a fantastic way to provide people with a single number to contact you without giving out your personal cell number, and it provides an incredible level of flexibility in regards to voicemail routing, caller ID, and other features. All of this is great…when it works. GrandCentral has been down for several hours now, which is a terrible situation to be in for a company looking serve as the front end for all of your telephony needs. Granted, the service is currently in beta, but there’s still no excuse for a systemic outage when the service you provide is so critical for day to day activities. There’s currently no word on when GrandCentral might go back up, and all calls placed to a GrandCentral number are currently being unconditionally terminated. Nice job, Google. Anyone out there relying on GrandCentral as their primary number? We feel for you.

UPDATE: The service appears to be back online and fully functional. Still no word, however, about the cause of the outage.


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