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AT&T statement: software defect is the upload bottleneck, fix in the works

AT&T has officially released a statement about why some users have been experiencing sub-par (and we do mean sub-par) upload speeds over the past several days. The statement reads:

“AT&T and Alcatel-Lucent jointly identified a software defect — triggered under certain conditions – that impacted uplink performance for Laptop Connect and smartphone customers using 3G HSUPA-capable wireless devices in markets with Alcatel-Lucent equipment. This impacts less than two percent of our wireless customer base. While Alcatel-Lucent develops the appropriate software fix, we are providing normal 3G uplink speeds and consistent performance for affected customers with HSUPA-capable devices.”

So there you have it, a software issue. Let us know your thoughts on the matter in the comments.