Verizon: Engineers working to resolve 4G LTE outage

By on Apr 27, 2011 at 6:31 PM
mobile April 27, 2011

On Wednesday morning our inbox was flooded with complaints from readers stating that Verizon Wireless’ 4G LTE network was down — claims we were able to confirm with our Samsung Charge in New York City. Verizon Wireless has acknowledged the problem and is keeping its customers up-to-date via Twitter. “We’re aware of an issue with the 4G LTE connections and our network engineers are working to resolve quickly,” Verizon’s official account tweeted today. It followed up three hours later with “Investigating 4G LTE network issue; ThunderBolts making voice calls, may get slower 1xRTT data.” Verizon says it will keep its customers updated as its works to resolve the problem.

[Via PC World]

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  • http://twitter.com/djbtam djbtam

    It should not be down for long like the… PSN network!!!!!!! (SMH)

  • Chasepurser

    I Expect a nice refund/discount for my troubles

    • Justmurda

      mere cents buddy , pro rated your data package for a few hours… mere cents

    • Guest

      $50.00 (monthly access) / 30 (days in a bill cycle) = $1.66 There is your REFUND

  • Anonymous

    I hope it’s not collapsing under the weight of the Thunderbolt.

    • Anonymous

      Actually rumor is they were testing a Lte enabled iPhone and….crash!

      • http://profiles.google.com/booboolala2000 Patrick Crumpler

        Because the iPhone was trying to collect everyone’s location. And it designed by chimps.

  • http://twitter.com/EdGrassel Edward Grassel

    whats hilarious is its updating via twitter… but yet. my data is so slow on my thunderbolt right now. i cant even get my twitter updates!! FAIL! i hate this phone.

  • Youdontknowme

    Rule the air………..I think not! FAIL!!

  • broken_monkey

    can….you……hear…..me……now……..?

    • Cer

      Voice works, buddy, even on 1X.

      Which is all I’m getting now in the center of LA on my TBolt. Viva la wifi!

      • Cer

        Finally getting 3G. No 4G, though.

      • Parker Elliott 93

        Here in PHX 4G is back

    • Ted

      Still faster then your blackberry…sucker

  • Jostajtf

    Sprint EVO 4G working great! 13mbps

    • Dako1405

      Yeah ok…13 mbps?! on sprint wimax!

  • Researchinslowmotion

    half of the pro-blackberry people here are RIM EMPLOYEES, they have an internal marketing team that post on bgr, engadget and youtube reviews.

    you want real feedback, have a look at crackberry forums and notice the amount of negative reviews.

    lol rim, we won’t see any updates maybe a white version and then playbook 2 which might actually be more than a glorified web browser (ring a bell, storm, storm 2, torch and now torch 2)

    gg rim.

  • Anonymous

    The Fastest Most Advanced 4G Network In America…When it works. Nice job guys…you keep telling yourselves it’s the best network around.

  • http://profiles.google.com/tonyagee Anthony Agee

    1. Dial ##778# hit send
    2. select edit and the password is 000000 (six zeros)
    3. select modem settings
    4. change rev. A to enable
    5. menu then hit commit changes
    6. phone will reboot

    You will have 3g data, and voice but will not have 4g or data/voice together. In theory when 4g is fixed you’ll see it goto to lte, then you can re able the settings.

    • Whoru

      Why wouldn’t it default automatically to 3G? Pretty ghetto to me.

      • fillyo

        Because there are two different 3g networks, ours allows us to have simultaneous voice and data, this puts you on the normal 3g network.

    • broken_monkey

      1. Welcome to your half@$$Ed lte network
      2. Your data plans suck
      3. Metro PCS is more reliable? (sheesh)
      4.Try again
      5.Follow our twitter updates oh sorry, We forgot.
      6.Please pay your bill on time or we will cut your services like a newborns foreskin.

      You will have 4g data/voice problems and like it. In theory WE OWN THE AIR, and YOU.

    • Diengts

      Wow y’all have to do all that to reboot your phone lol wow

  • Champess

    Nothing is perfect…verizon has always been good to me……wheres the loyalty…

  • MobileRuss

    According the VZW support personnel, the inability to connect to their network affects anyone with a 4G device … even when attempting to connect to a 3G tower.

  • Anonymous

    Nice Fail I’ll take my 5300 down with AT&T.

  • Justmurda

    3g is back on my bolt

  • http://www.facebook.com/profile.php?id=56301184 Matt Nguyen

    LTE back and running on my tbolt in phoenix

  • Andyaskeroso88

    Relax nothing is perfect…. Have patience for Verizon…. They’ll fix it…. I hope.

  • Anonymous

    L..O…L at the most reliable network. Why does Verizon always have outages? This is why you will not see a iPhone 4g this year. The technology while great is way way too new and there’s way to many bugs and a lot of fixin to be done.

  • Parker Elliott 93

    lte is back in phoenix

  • Adidas

    Back up in Boston.

  • drew dogg

    BGR update ur article… It’s back up.

    • Supbaun

      yep, we’re good in dfw

  • MatrixRider

    back up in seattle.

  • Anonymous

    Seems to be back up here in the DC metro area.

  • Chrisnavy82

    wow – what was that 16hrs without 3g/4g… in 10yrs of having vzw in various florida markets!?!?! i now know what my buddies with at&t feel like every time they travel on the interstate. i think i can live with that :P

  • http://twitter.com/nikropht Mike Eber

    Its back up for me in Dallas, just had to reboot my thunderbolt. Also got a $3 credit for yesterday.

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