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T-Mobile, AT&T, Sprint, and Verizon tackle port-out fraud

Wireless companies are finally taking security seriously

March 2nd, 2018

Among the dozens of exciting ways to get hacked these days, none are more dangerous than the SIM port-out. Consumers have increasingly started using two-factor authentication to secure everything from Facebook to bank accounts, and often the 2FA security code is sent via a text message. So criminals are following the system, and persuading cell …

RCS vs. SMS: Google Android Messages

Why you should care about Google’s big push for RCS

February 23rd, 2018

Google just came out with a couple of announcements outlining its plans for this year’s Mobile World Congress. One of them was dedicated to RCS, an acronym you may have spotted in plenty of tech stories recently, especially the ones related to instant messaging. RCS is short for Rich Communication Services, which is Google’s way …

Phone carriers lost $33 billion

How Verizon, AT&T blew their chance to be WhatsApp

February 21st, 2014

Facebook’s purchase of WhatsApp does a good job of showing just how much the wireless carriers failed to capitalize on messaging. It was their game to lose, with SMS built in as the default messaging client on just about every phone. If they had drastically lowered their prices, they could be where WhatsApp is today. …

Christmas 2012 SMS Volume

Christmas SMS volume growth shocks industry watchers

December 31st, 2012

Despite the massive popularity of Facebook (FB), WhatsApp and other alternative messaging methods, preliminary global SMS volume figures for Christmas show surprising vigor in 2012. In Belgium, KPN customers delivered a 15% increase in Christmas text-messaging volume. This is particularly interesting since nearby Netherlands is practically ground zero for steep SMS volume decline. Mobistar also …

First, WhatsApp ate the Netherlands…

August 16th, 2012

In late July, top Dutch carrier KPN (KPN) reported another grim quarter and slashed its dividend from €0.50 to €0.35. The carrier once again cited steep erosion in text-messaging volumes as a drag on sales and earnings. SMS has been a goldmine for operators over the past decade because the simple mobile phone messaging service …

Vonage brings free calling and messaging to iPhone, Android

February 8th, 2012

Vonage on Wednesday unveiled a new mobile app for the iPhone and Android smartphones that affords free calling and messaging along with cheap international calling rates. Vonage Mobile allows users to make free “high-definition” voice over IP calls among each other over Wi-Fi, 3G or 4G data connections, and low-cost calls can also be placed …

Nokia fined in Australia for spamming customers with text messages

January 24th, 2012

The Australian Communications and Media Authority has fined Nokia for sending spam-filled text messages to its customers. Nokia had been sending messages with tips on how customers could take advantage of their phones’ features, Reuters said Tuesday, but the government agreed Nokia should allow its customers to opt out of receiving the messages. “Some businesses are still not …

WhatsApp for BlackBerry gets refreshed, here’s a first look

January 12th, 2012

The most popular and successful multi-device communication platform is without question WhatsApp. More of a text messaging replacement than straight BlackBerry Messenger competitor, WhatsApp has been the number one service people rely on to communicate across iOS, Android, BlackBerry, and Windows Phone devices. We were sent a preview copy of the new version of WhatsApp for BlackBerry …