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Google acknowledges Android SMS bug, promises fix

January 5th, 2011 at 6:10 PM

Last week, we told you about a pesky SMS bug that has been plaguing some users of  Google’s Android operating system. The issue in question, which Google asserts is quite rare, causes text messages to be sent to unintended or random recipients. In the company’s bug-tracking system, a response has been posted to those users filing complaints in hopes of a solution. Google writes:

Thanks to everyone for your patience while we’ve been investigating these reports. As it turns out, we believe there are two distinct situations being discussed on this issue chain. Fortunately, we have fixes for both of them.

When some users tap to open a message in the Messaging application, they’re seeing a different message appear instead. We don’t believe this issue is affecting many users, but we’ve developed a fix that we’re preparing to deploy. Of course, double-checking the displayed message before hitting “Send” will prevent any messages from being sent to the wrong recipients. We’ve found in testing this issue, it is more likely to occur if you tap on a message before the Messaging app is fully loaded, so we recommend waiting for all the elements to load before clicking on the message you want to display.

Separately, some users have reported that their SMS messages are being delivered to the wrong people. It took us some time to reproduce this issue, as it appears that it’s only occurring very rarely. Even so, we’ve now managed to both reproduce it and develop a fix that we will deploy.

While we don’t anticipate any persistent problems, we’ll continue to investigate in case we come up with additional ways to trigger these bugs. Thanks again for helping us improve Android.

No word on exactly when the fixes will be pushed out to handsets, but if you’re mobile is affected… know that help is on the way.

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