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One of readers took a brief Sprint Customer Satisfaction Survey, and what was the message he got on completion? Nothing big, just that Sprint apparently is the “undisputed leader in Customer Service”! Really, guys? The undisputed leader? That’s quite a stretch, don’t you think? They were rated the worst, after all, in J.D. Power and Associates awards.
Jonathan S. Geller founded Boy Genius Report, now known as BGR, in 2006. It became the biggest mobile news destination in the world by the end of 2009, and BGR was acquired by leading digital media company PMC in April 2010.
Jonathan is President of BGR Media, LLC., and Editor-in-chief of the BGR website.
What started as a side project at the age of 16, quickly transpired into 24-hour days and nights of sharing exclusive and breaking news about the mobile communications industry. BGR now reaches up to 100 million readers a month through the website, syndication partners, and additional channels.
