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Samsung: Galaxy Tab return rate is below 2%

Following a string of misguided reports, Samsung on Thursday issued a comment suggesting that recent claims of high Galaxy Tab return rates are wildly misguided. ITG on Monday released the findings of a wonderfully unscientific study that claimed 15% of Galaxy Tab buyers in the U.S. returned the Android tablet following their purchases. The report went on to compare that astronomical figure to a 2% return rate for Apple’s iPad — though ITG only looked at iPad sales from a single third-party vendor: Verizon Wireless. In any event, Samsung today issued a statement on its Samsung Tomorrow blog. ” The return rate of the Galaxy Tab in the US as claimed by an North American market research firm is incorrect,” the company said. “According to Samsung Electronics Mobile Communications Business the return rate is below 2 percent.” Samsung did not address earlier claims that the Galaxy Tab’s sell-out rate was very poor, though the basis of those claims turned out to be a misquote of a Samsung executive’s statement during the company’s recent earnings call.

[Via Mobile News]


Zach Epstein

Zach Epstein has worked in and around ICT for more than 15 years, first in marketing and business development with two private telcos, then as a writer and editor covering business news, consumer electronics and telecommunications. Zach’s work has been quoted by countless top news publications in the US and around the world. He was also recently named one of the world's top-10 “power mobile influencers” by Forbes, as well as one of Inc. Magazine's top-30 Internet of Things experts.

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