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RIM loses another big customer as major government agency switches 18,000 to Apple

Published Oct 22nd, 2012 1:46PM EDT
RIM BlackBerry 10 Features

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RIM (RIMM) diehards may be showing patience with their favorite company but some other major customers aren’t doing the same. Reuters on Monday reported that the United States Immigration and Customs Enforcement agency (ICE) is ditching its contract with RIM and will instead switch its 17,600 employees to Apple’s (AAPL) iPhone. The agency said that it decided to move away from BlackBerry because RIM’s devices “can no longer meet the mobile technology needs of the agency.” ICE’s decision to leave RIM puts even more pressure on the company to release its BlackBerry 10 operating system, which the company is counting on to revive interest in its products next year.

Brad Reed
Brad Reed Staff Writer

Brad Reed has written about technology for over eight years at BGR.com and Network World. Prior to that, he wrote freelance stories for political publications such as AlterNet and the American Prospect. He has a Master's Degree in Business and Economics Journalism from Boston University.