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Nokia: some N8 units have a ‘power management’ issue

Following widespread reports, Nokia confirmed on Thursday that some of its N8 smartphones are faulty. The response comes following reports from N8 owners around the world claiming that their devices inexplicably died. Users all complained of similar symptoms — the device wouldn’t reboot, take a charge or even power on after the failure. As some speculated, Nokia confirmed that the issue is related to power management.

There have been some reports in media on the Nokia N8 quality. Niklas Savander, head of Nokia sales and marketing, addresses the issue in a video interview published today in our company blog Nokia Conversations. In a limited number of Nokia N8 devices, there appears to be an issue relating to power management. As product quality is a top priority for Nokia, we have taken immediate actions to address this. As with any product performance issue, this is covered by Nokia’s warranty. Any affected consumers should contact their local Nokia Customer Care. We apologize for the inconvenience.

Thankfully, the issue does not affect all N8 handsets and as Nokia’s statement points out, faulty units will be replaced under warranty.

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Zach Epstein

Zach Epstein has been the Executive Editor at BGR for more than 10 years. He manages BGR’s editorial team and ensures that best practices are adhered to. He also oversees the Ecommerce team and directs the daily flow of all content.

Zach first joined BGR in 2007 as a Staff Writer covering business, technology, and entertainment. His work has been quoted by countless top news organizations, and he was recently named one of the world's top 10 “power mobile influencers” by Forbes. Prior to BGR, Zach worked as an executive in marketing and business development with two private telcos.