warranty

Sony, Microsoft, and Nintendo have 30 days to kill warranty stickers or the government will sue

May 1st, 2018

Chris Mills

Last month, the FTC said in a statement that warranty-void-if-removed stickers, which are endemic on all sorts of electronic devices, are basically worthless and also kinda illegal. That’s good news for customers, but for as long as companies keep putting stickers on their devices, consumers are going to be scared to undertake any kind of …

Tech

Ignore those ‘warranty-void-if-removed’ stickers because the FTC says they’re worthless

April 10th, 2018

Chris Mills

Warranty-void-if-removed stickers are one of the biggest barriers to fixing things yourself. You might want to go digging around inside your external hard drive to see why it just decided to die, but in doing so, you’ll probably have to pierce a small piece of foil and give up any hope of ever getting a …

Don’t drop your iPad [video]

March 20th, 2012

Zach Epstein

BGR reviewed Apple’s third-generation iPad earlier this week, and we said the new model was better than the iPad 2 in almost every way. As it turns out, there is indeed at least one area where Apple’s previous-generation iPad outshines the new tablet — albeit by a slim margin — and third-party consumer electronics warranty …

Apple announces AppleCare+ for iPad, coming soon for $99

March 7th, 2012

Dan Graziano

Apple on Wednesday announced its AppleCare+ extended warranty service for the iPad. Like other Apple products, when purchasing an iPad the device comes with a one year limited warranty, however accidental damage is not covered. With AppleCare+, users can breathe easy knowing their $499+ slate is safe from water damage, drops and hardware malfunctions for …

ASUS Transformer Prime bootloader unlocking tool now available

February 22nd, 2012

Dan Graziano

As promised, ASUS has released a bootloader unlocking tool for the Transformer Prime. The tool is packaged in an APK that can be downloaded from the company’s website. Once downloaded and installed, the Transformer Prime will have the ability to run custom ROMS, however ASUS warns that unlocking your bootloader will void your warranty. “Once …

AT&T debuts Mobile Protection Pack plan; iPad, iPhone need not apply

March 31st, 2011

Andrew Munchbach

Via a press release today, AT&T announced a new, comprehensive insurance offering dubbed Mobile Protection Pack. As the company explains, the new offering is a combination of three services: mobile insurance, enhanced support, and mobile locate. Mobile Protection, which will retail for $9.99 per month, covers subscribers against equipment loss, theft, accidental damage, liquid damage, and out-of-warranty malfunction. It …

Motorola DEFY units plagued by defective speakers

December 9th, 2010

Zach Epstein

The Motorola DEFY might be rugged enough to withstand a long drop, a dust storm and even a monsoon, but it looks as though countless units around the world couldn’t even endure the manufacturing process. Hundreds of DEFY users from markets across the globe have taken to forums complaining of the same problem — the …

Nokia: some N8 units have a ‘power management’ issue

November 18th, 2010

Zach Epstein

Following widespread reports, Nokia confirmed on Thursday that some of its N8 smartphones are faulty. The response comes following reports from N8 owners around the world claiming that their devices inexplicably died. Users all complained of similar symptoms — the device wouldn’t reboot, take a charge or even power on after the failure. As some …

AppleCare protection plans now transferable to new products

November 1st, 2010

Zach Epstein

Apple has made changes to its policy regarding the transferability of AppleCare Protection Plans, a source told BGR. Starting immediately, an Apple customer will have the ability to transfer AppleCare Protection Plan coverage to a new device without having to cancel the current plan and purchase a new one. Though no formal announcement has been …

Leaked: Apple's internal iPhone 4 antenna troubleshooting procedures

June 29th, 2010

Jonathan S. Geller

The antenna issues plaguing the iPhone 4 have infuriated many iPhone users (and rightfully so), but have you ever wondered how Apple is training its employees to deal with the fiasco? Well thanks to one of our Apple connects, we now know the exact procedures AppleCare reps must follow when dealing with any reception complaints …