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Logitech Revue units DOA for some customers, corrupted firmware to blame

Updated Dec 19th, 2018 7:40PM EST

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Certain customers who recently purchased the Logitech Revue Google TV set top box with the hope of transforming their normal TV into a web-ready smart TV have been left with nothing but disappointment. Logitech has confirmed that a small percentage of recently manufactured Revue devices were shipped with “corrupted firmware,” preventing select customers from activating their new devices. The box would drop its connection when attempting to access the company’s license agreement, leading many to originally believe it was a mere server error. Logitech has stated that there is no fix besides physically swapping an affected Revue box with a working one, however. The symptoms are fairly obvious, but users can determine whether or not they own and problematic unit conclusively by checking the unit’s MAC address. If the MAC address begins with 1C6F657, it’s likely to be affected by EULA-gate. Logitech hasn’t had a good run with Google’s first entrance into the TV market, and CEO Guerrino De Luca said recently that the failed product was a mistake that cost the company dearly. De Luca also confirmed that the company currently has no plans to follow up with a second Google TV device.

[Via The Verge]


Dan joins the BGR team as the Android Editor, covering all things relating to Google’s premiere operating system. His work has appeared on Fox News, Fox Business and Yahoo News, among other publications. When he isn’t testing the latest devices or apps, he can be found enjoying the sights and sounds of New York City.