Click to Skip Ad
Closing in...

Lawsuit claims AT&T iPhone, iPad billing is ‘like a rigged gas pump’

Updated Dec 19th, 2018 7:01PM EST
BGR

If you buy through a BGR link, we may earn an affiliate commission, helping support our expert product labs.

A complaint has been filed in a federal court in California alleging that AT&T regularly and purposely overcharges iPhone and iPad customers on capped data plans by inflating the amount of data they download to their devices. The complainant, Patrick Hendricks, says that AT&T adds “phantom traffic” to its invoices in order to overcharge users. “AT&T’s billing system for iPhone and iPad data transactions is like a rigged gas pump that charges for a full gallon when it pumps only nine-tenths of a gallon into your car’s tank,” the complaint alleges. Hendricks’ lawyers hired a consulting firm to investigate the matter, and it apparently determined that AT&T regularly balloons data activity by between 7% and 14% — adding that the carrier sometimes overstates data totals by as much as 300%. AT&T said it would fight the lawsuit “vigorously” in a statement to Computerworld.

[Via 9 to 5 Mac]

Read

Zach Epstein Executive Editor

Zach Epstein has been the Executive Editor at BGR for more than 15 years. He manages BGR’s editorial team and ensures that best practices are adhered to. He also oversees the Ecommerce team and directs the daily flow of all content. Zach first joined BGR in 2007 as a Staff Writer covering business, technology, and entertainment.

His work has been quoted by countless top news organizations, and he was recently named one of the world's top 10 “power mobile influencers” by Forbes. Prior to BGR, Zach worked as an executive in marketing and business development with two private telcos.