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Best Buy answers questions on Palm Pre day

May 20th, 2009 at 4:07 PM

We’ve been getting an enormous response to the news that Best Buy’s Palm Pres will go for $100 less (well, basically) and we hit up Best Buy to try and get some answers on various questions you guys have been asking. Straight Talk Express style. Hit the jump for some possibly valuable info that could save your ass from going home without webOS in your pants.

Scott Anderson, director of merchandising at Best Buy Mobile took some time out to clarify the following for us:

Q: First off, what’s up with the stock situation? Forget rumors, Dan Hesse himself has said there’s probably a greater chance of getting a nice Sprint customer service rep than nailing a Pre on launch day. How’s Best Buy’s stock going to be?

A: Like most of the significant handset launches, we expect inventory to be in limited supply for the first 4-8 weeks.

Q: What about preorders? A lot of people are incredibly excited over the Palm Pre and that the device will be available at Best Buy with an “instant” mail-in-rebate. Will you guys be doing any preorders, reservations, etc? How will you deal with long lines if there are some?

A: The addition of the Palm Pre expands our already large assortment of smartphones. We are excited about the opportunity to present consumers with many choices and solutions as they look to meet their individual mobile technology needs. Best Buy Mobile is initiating a “ticketing process” beginning on June 6.  Meaning, if any store were to sell through all of its inventory, the store would begin to log customer names in an effort to prioritize them for the next shipment’s arrival.

Q: Ok, cool. Will every Best Buy location be selling the Pre or is there a “limited” launch like we reported a little while back?

A: Every Best Buy Mobile store that offers Sprint phones, which is nearly 1,000 stores, will have the Pre.

So there you have it folks. If you have any additional questions hit us in the comments and we’ll try and pass them on. You can also stop by Best Buy Mobile for free upgrade checks to see if you’re eligible for a new smartphone. That will help to speed things up on launch day, you know, if you’re the nice person type.

Jonathan Geller is the founder of Boy Genius Report, now known as BGR, and one of the biggest tech & mobile destinations in the world.

BGR was acquired by leading digital media company PMC in April 2010 and Jonathan is President and Editor-in-chief of BGR Media, LLC. Jonathan was named to Forbes' coveted 30 under 30 list in 2016, and frequently appears as a commentator on news channels such as CNBC, Fox News, ABC News and Bloomberg.

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