Even the cable industry’s top lobbyist thinks cable customer care is awful
Stories of woe involving people’s interactions with customer service departments at cable companies are about as rare as snow in the Northeast right now. It seems …
Zach Epstein has been the Executive Editor at BGR for more than 10 years. He manages BGR’s editorial team and ensures that best practices are adhered to. He also oversees the Ecommerce team and directs the daily flow of all content. Zach first joined BGR in 2007 as a Staff Writer covering business, technology, and entertainment.
His work has been quoted by countless top news organizations, and he was recently named one of the world's top 10 “power mobile influencers” by Forbes. Prior to BGR, Zach worked as an executive in marketing and business development with two private telcos.
Articles by Zach Epstein
Top-secret Apple car prototype caught on camera again in new video
It is very safe to say that if Apple ever does release its own car, it’s going to look absolutely nothing like the minivan pictured …
Netflix reveals details about its next big original movie
Remember when Netflix was just a streaming entertainment platform? The company has quickly grown into an entertainment giant, with awards to its credit and big-budget …
Galaxy S6 pictured again in these exclusive new case renders
By all accounts, the upcoming new Galaxy S6 will absolutely be the Samsung smartphone we’ve been waiting years to see. And in just a few …
7 awesome paid iPhone apps that are free for a limited time
After starting out strong on Monday with a solid list of eight nifty paid iPhone and iPad apps that were all free to download for …
Apple Pay hits its first major hurdle
Apple Pay is a product that has thus far seemed to mirror many successful products Apple has launched before it. As was the case with the …
Video evidence released in case of LG exec allegedly sabotaging a Samsung washing machine
Welcome to the weird and wild world of South Korean consumer electronics giants. While Apple and Samsung’s court battles are certainly the most widely publicized, …
Everything we know about the mysterious Apple car
If you thought the upcoming Apple Watch was an interesting and intriguing departure from Apple’s comfort zone, wait until you get a load of this. …
8 awesome iPhone apps that are now free downloads if you hurry
Another week, another set of nifty paid iPhone and iPad apps on sale for free to start things off on the right foot. We’ve become …
Apple’s top-secret car prototype gets caught on video
The cat is officially out of the bag and the new “Apple van” being tested on the roads in and around Palo Alto, California won’t …
Apple Watch finally has a worthy Android competitor, and we want one immediately
We have never seen a worse name for a smartwatch. We could try for days and probably not come up with anything worse than “LG …
How to disassemble your iPhone 6 yourself
Few things will void your warranty faster than disassembling your iPhone 6 yourself, but sometimes an iPhone owner’s gotta do what an iPhone owner’s gotta …
Brilliant lifehack: Video shows how to shovel snow in seconds… without a shovel
This winter started out pretty tame, but now many areas of the country are getting slammed by winter storms. Sure, the crazy East Coast “snowpocalypse” …
This simple quiz will tell you whether or not you’re a smartphone addict
Do you use your smartphone way more than you should? Do you have a panic attack when you reach for your iPhone and it’s not …
10 awesome paid iPhone apps that are all free downloads right now
Another week is almost behind us, but at least it was packed full of great paid iPhone and iPad apps that were all on sale for …
This is probably our best look yet at the Galaxy S6
Unless leaks and rumors from about a dozen different sources are all completely misguided, we now have a very good idea of what to expect …
Watch this incredible video of a man breathing fire in super slow motion
If you don’t already know the Slow Mo Guys, it’s high time you met them. Gavin Free and Daniel Gruchy are a two-man team that has …
Here’s some of the best tech you can buy on Amazon for under $100
This past holiday season, we spent a good amount of time sharing great gift ideas for all of the gadget hounds out there. Of course, …
7 awesome paid iPhone apps that are free for a limited time (save $42!)
Today’s list of paid iPhone and iPad apps that are on sale for free has some pretty big shoes to fill after yesterday’s solid list, …
10 million stolen passwords were just released – here’s how to see if yours is one of them
Earlier this week, noted security researcher and consultant Mark Burnett made waves when he posted 10 million stolen usernames and passwords on his blog. Of …
Comcast’s customer service is so bad that it might end up undoing the TWC merger
Comcast’s bad customer service is almost legendary at this point. New stories pop up nearly every day that involve people being horribly mistreated by Comcast’s customer …
It’s surprisingly easy to find out your secret Uber passenger rating – here’s how
As anyone who has used Uber before knows, the service’s Android and iPhone apps give customers the opportunity to rate their driver at the end of …
Leaked images of the Galaxy S6 in a transparent case give us another clear look
At this point, we just really want the Galaxy S6 to be announced already so that all the madness will end. Samsung just can’t seem …
I just added wireless charging to my iPhone 6 in 10 seconds, and it cost less than $20
In the future, all of our devices will be charged wirelessly. We saw the early stages of the future of wireless charging technology unveiled earlier …
How to stop Samsung’s smart TVs from spying on you
Last week, we told you about just how scary Samsung’s smart TV privacy policy was. One quote from Samsung’s terms and conditions says it all: …
8 awesome paid iPhone apps that are free downloads right now
We’ve had two great days in a row for paid iPhone and iPad apps that go on sale for free for a limited time, and …
These HTC One M9 renders show the most beautiful smartphone ever made
HTC might not have the biggest sales numbers in the smartphone market, but there’s no denying that the company makes some beautiful devices. For years, …
Video: Watch an emotional Jon Stewart announce his retirement from ‘The Daily Show’
As if Stephen Colbert ending The Colbert Report wasn’t bad enough, Jon Stewart on Tuesday night announced that he is retiring as host of Comedy Central’s The Daily …
Brilliant free iPhone app ensures you’ll never have to talk to people you hate again
Yesterday we shared a brilliant and painfully simple app called LookFor that lets you quickly and easily find your friends in a crowd, proving that smart …
The 35 best iOS games of all time
Remember when the iPhone first came out and didn’t include support for third-party apps? Thankfully that changed in the summer of 2008, and while Apple …
