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It’s surprisingly easy to find out your secret Uber passenger rating – here’s how

Published Feb 11th, 2015 2:25PM EST
How To Find Uber Passenger Rating

As anyone who has used Uber before knows, the service’s Android and iPhone apps give customers the opportunity to rate their driver at the end of each ride. What some people might also know but many others are unaware of, however, is that Uber employs a similar rating system for passengers as well.

When you get out of your Uber car at the end of your ride, your driver’s app also pops up a message asking him or her to rate you as a passenger. Those secret ratings can be extremely important, and now there’s a surprisingly simple way to find out your passenger rating.

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Think twice about calling an Uber instead of hopping into a regular taxi after a night of drunken partying, because just one obnoxious ride could make it much more difficult to find a good Uber driver in the future.

Uber customers have a secret passenger rating that only Uber drivers can see in the mobile app. If you have a bad rating, drivers can see it each time you try to hail an Uber car, and the best Uber drivers tend to avoid people with bad ratings.

But as it turns out, it’s quite easy to find out what your Uber rating is.

As noted by Business Insider, all you have to do is send a request to Uber’s customer support team asking them to tell you what your Uber passenger rating is. Seriously, it’s that easy.

Use this page on Uber’s site to submit the request, or simply send an email to Be sure to include the email address and phone number registered to your account. Uber’s customer support team will then respond and tell you your rating.

Zach Epstein
Zach Epstein Executive Editor

Zach Epstein has been the Executive Editor at BGR for more than 10 years. He manages BGR’s editorial team and ensures that best practices are adhered to. He also oversees the Ecommerce team and directs the daily flow of all content.

Zach first joined BGR in 2007 as a Staff Writer covering business, technology, and entertainment. His work has been quoted by countless top news organizations, and he was recently named one of the world's top 10 “power mobile influencers” by Forbes. Prior to BGR, Zach worked as an executive in marketing and business development with two private telcos.