Sprint on Friday confirmed that it has disabled Carrier IQ on its servers and it is no longer actively using the software to collect diagnostic data. “We have weighed customer concerns and we have disabled use of the tool so that diagnostic information and data is no longer being collected,” a Sprint spokesperson told Mobile Burn. “We are further evaluating options regarding this diagnostic software as well as Sprint’s diagnostic needs.” Sprint revealed in a letter to Senator Al Franken earlier this week that Carrier IQ is currently installed on approximately 26 million Sprint smartphones. Reports from earlier on Friday suggested that Sprint has already begun notifying its vendor partners to remove Carrier IQ software from their handsets, but Sprint did not directly address those claims.


Zach Epstein has worked in and around ICT for more than 15 years, first in marketing and business development with two private telcos, then as a writer and editor covering business news, consumer electronics and telecommunications. Zach’s work has been quoted by countless top news publications in the US and around the world. He was also recently named one of the world's top-10 “power mobile influencers” by Forbes, as well as one of Inc. Magazine's top-30 Internet of Things experts.