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Sprint: We have disabled Carrier IQ and we are no longer collecting data

Updated Dec 19th, 2018 7:39PM EST

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Sprint on Friday confirmed that it has disabled Carrier IQ on its servers and it is no longer actively using the software to collect diagnostic data. “We have weighed customer concerns and we have disabled use of the tool so that diagnostic information and data is no longer being collected,” a Sprint spokesperson told Mobile Burn. “We are further evaluating options regarding this diagnostic software as well as Sprint’s diagnostic needs.” Sprint revealed in a letter to Senator Al Franken earlier this week that Carrier IQ is currently installed on approximately 26 million Sprint smartphones. Reports from earlier on Friday suggested that Sprint has already begun notifying its vendor partners to remove Carrier IQ software from their handsets, but Sprint did not directly address those claims.


Zach Epstein
Zach Epstein Executive Editor

Zach Epstein has been the Executive Editor at BGR for more than 10 years. He manages BGR’s editorial team and ensures that best practices are adhered to. He also oversees the Ecommerce team and directs the daily flow of all content. Zach first joined BGR in 2007 as a Staff Writer covering business, technology, and entertainment.

His work has been quoted by countless top news organizations, and he was recently named one of the world's top 10 “power mobile influencers” by Forbes. Prior to BGR, Zach worked as an executive in marketing and business development with two private telcos.


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