Verizon Netflix Congestion Issues

Was Verizon lying to us about Netflix congestion issues?

By on July 18, 2014 at 10:33 AM.

Was Verizon lying to us about Netflix congestion issues?

For months, Netflix has been adamant that Verizon is the root cause of streaming slowdowns on its service, but Verizon countered last week with an accusation of its own: Netflix itself is responsible for the nosedive in streaming quality. Verizon Regulatory Affairs VP David Young shared the evidence on the Verizon Policy Blog, concluding that Netflix could solve the issue by making a few simple adjustments, but Netflix network operator Level 3 has now joined in the fight to try to catch Verizon in a lie. More →

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Verizon Customer Service Social Influencers

This is how you can get Verizon customer service to cater to your every whim

By on July 14, 2014 at 4:35 PM.

This is how you can get Verizon customer service to cater to your every whim

Have you found yourself frustrated by Verizon’s customer service? Well don’t worry, there’s now an easy way to get Verizon to cater to your every whim — you just have to get more than 1 million followers on Twitter. More →

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Verizon Netflix Streaming Speed

Netflix streaming on Verizon just keeps getting worse

By on July 14, 2014 at 1:57 PM.

Netflix streaming on Verizon just keeps getting worse

So now we know why Verizon decided to come out and accuse Netflix of essentially choosing to make its own traffic slow on its network — it seemingly wanted to preempt some more bad news in the most recent Netflix ISP rankings. Ars Technica notices that Netflix’s performance on Verizon’s FiOS network tanked by another 17% over the last month, which is a major embarrassment for Verizon given that it had already come to an agreement with Netflix months ago to improve the connections that Netflix used to send traffic through its network. More →

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Verizon Vs. Netflix Traffic

Verizon accuses Netflix of intentionally slowing its own traffic

By on July 10, 2014 at 2:49 PM.

Verizon accuses Netflix of intentionally slowing its own traffic

This is something we’ve certainly never thought of before: What if Netflix is intentionally make its own streaming services slow for some inexplicable reason? That’s what Verizon is telling us in a new blog post that was written in response to a customer who complained about getting poor Netflix performance on his home connection even though it was a 75Mbps FiOS connection. Verizon says that there was absolutely no congestion in its last-mile infrastructure, which only leaves one plausible explanation: Netflix and its transit provider partners were intentionally choosing suboptimal connections through which to send traffic. More →

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LG G3 Release Date Verizon

LG G3 coming to Verizon on July 17th, preorder now for $99

By on July 10, 2014 at 11:18 AM.

LG G3 coming to Verizon on July 17th, preorder now for $99

Verizon customers won’t have to wait much longer to get their hands on one of the best looking Android phones of the year as the carrier revealed on Thursday that the LG G3 will be available starting July 17th. If you’re already sold on the latest LG flagship, you can preorder the G3 right now on Verizon’s website. More →

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Xperia Z2 Tablet 4G LTE

Verizon scores an exclusive Xperia Z2 Tablet with 4G LTE

By on July 9, 2014 at 12:00 PM.

Verizon scores an exclusive Xperia Z2 Tablet with 4G LTE

One of the lightest, most durable tablets we’ve ever reviewed is back with some new tricks up its sleeve. In coordination with Sony, Verizon will be the exclusive carrier of the Xperia Z2 Tablet with 4G LTE when it releases later this month.  More →

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Verizon Vs. T-Mobile Free Trial Offers

T-Mobile might not be quite the trendsetter we thought it was

By on July 8, 2014 at 3:42 PM.

T-Mobile might not be quite the trendsetter we thought it was

T-Mobile has definitely become a wireless trendsetter but it can’t claim sole responsibility for the latest hot trend in the wireless industry. FierceWireless reports that Verizon has actually been offering a free trial service to potential customers in a limited number of markets for the past year, long before T-Mobile unleashed its Test Drive program onto the world that let prospective customers try out its network free for seven days. More →

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T-Mobile Vs. Verizon LTE Speeds

T-Mobile’s network seems to be getting much better than anyone expected

By on July 3, 2014 at 3:41 PM.

T-Mobile’s network seems to be getting much better than anyone expected

For a long time, T-Mobile’s biggest “pain point” has been the quality of its wireless network, but that may be changing much more quickly than any of us expected. Re/code’s Walt Mossberg recently took T-Mobile up on its offer to try out its network for free for one week and he found that Big Magenta’s LTE network actually performed better in Verizon’s did. More →

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Net Neutrality: Blind, Deaf and Disabled

Verizon lobbyists are arguing that net neutrality could be harmful to disabled Americans

By on June 13, 2014 at 1:19 PM.

Verizon lobbyists are arguing that net neutrality could be harmful to disabled Americans

Verizon lobbyists are apparently on the prowl on Capitol Hill with new anti-net neutrality arguments, Mother Jones has learned, telling congressional staffers that Verizon needs to offer fast lane-like Internet access in order to meet the needs of blind, deaf and disabled customers whose lives may depend on fast access to Internet-connected medical services. More →

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Verizon Vs. Comcast Netflix

Verizon has done the seemingly impossible: It’s made Comcast look good

By on June 12, 2014 at 11:06 AM.

Verizon has done the seemingly impossible: It’s made Comcast look good

It takes a lot of work to make Comcast look good but Verizon seems to have pulled off the trick. Ars Technica’s Jon Brodkin has done some nice work trying to figure out how Netflix’s performance on Verizon’s network has actually gotten worse even though the two companies reached a peering agreement earlier this year. It basically boils down to this: Comcast was completely prepared to upgrade its interconnectivity infrastructure after signing its deal with Netflix while Verizon was not. More →

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Netflix vs Verizon Internet Streaming Speed

Netflix: Verizon decided to ‘leave three lanes closed during rush hour’

By on June 12, 2014 at 9:30 AM.

Netflix: Verizon decided to ‘leave three lanes closed during rush hour’

Netflix is not afraid to hold its ground against Verizon’s cease and desist attack, defending its right to inform customers about ISPs network performance when it comes to streaming Netflix content. In a letter to Verizon obtained by Quartz, Netflix general counsel David Hyman attacked the Internet provider, saying that Verizon is at fault for the poor performance some of their mutual customers experience, not Netflix. More →

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Netflix Vs. Verizon Network

Netflix explains why it’s trying to shame Verizon into improving its network

By on June 9, 2014 at 1:45 PM.

Netflix explains why it’s trying to shame Verizon into improving its network

Netflix might stop trashing Verizon’s network next week… or it might not. Netflix on Monday posted an explanation on its blog explaining why it started telling its customers to blame Verizon’s network for slow streaming. The company says that these network-trashing messages are part of a trial program that’s slated to end on June 16th, although it says it might expand on the program in the future. More →

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Cell Phone Signal Problems

Why is cell phone service in America so awful?

By on June 6, 2014 at 10:30 AM.

Why is cell phone service in America so awful?

Can you remember the last time your cell phone dropped a call or sat lifeless for a few moments, choking as it reconnected to the network and tried again after a failed attempt to move some data? Of course you can — it probably happened several times today alone. Here in America, we pay top dollar for cell phone service. Cell phone service at the cheapest nationwide wireless carrier, T-Mobile, costs an average of $120 per month. In Finland, people enjoy far more consistent and reliable service for an average of $130 per year.

So why is U.S. cell phone service so terrible? More →

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