Smash and grab at Vodafone UK facility leaves ‘several hundred thousand’ users without service

A late night burglary at a Vodafone technical facility in the UK has affected the service of “several hundred thousand” users. Via its forums, the company explained:

We had a break in last night at one of our technical facilities which resulted in damage done to some of our equipment. This means that some customers may be experiencing temporary loss of voice, sms and internet services. We are working quickly to restore these and will be back to normal as soon as we can. There has been no impact on the privacy of customers’ data.

In a subsequent FAQ post, Vodafone confirms that the vandalized site was in Basingstoke, the event occurred between 1:00AM and 2:00AM GMT, and that “specialist network equipment and IT hardware was stolen.”

The company expects its services to be fully restored by this afternoon. Any of UK readers experience this outage?

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