Click to Skip Ad
Closing in...
  1. Amazon Dash Smart Shelf
    15:16 Deals

    I’m obsessed with this Amazon gadget you’ve never heard of – and it&#821…

  2. Prime Day Deals 2021
    04:05 Deals

    Amazon Prime Day deals 2021: See hundreds of the best deals right here

  3. Prime Day Nest Thermostat Deal
    16:28 Deals

    The newest Nest Thermostat rarely goes on sale, but it’s $99.98 for Prime Day

  4. Free Amazon Deals
    06:27 Deals

    Get 6 months of unlimited music streaming with a $15 Echo Auto or $80 Echo Buds

  5. Best Prime Day Deals 2021
    13:41 Deals

    Prime Day secrets: All of Amazon’s deepest discounts are on this one hidden page




Apple will now refund your money twice as fast

May 12th, 2014 at 4:32 PM
iPhone, iPad and Mac Refunds

Users who aren’t happy with something they purchased from Apple’s online store should be pleased to hear that Apple has significantly improved refund times in the U.S. to under a week, from the previous 10-day schedule. Reuters reports that, in a bid to convince even more buyers to purchase products directly from its online store rather than from Amazon or Best Buy, Apple is willing to pay more for expedited shipping, in order to return money to customers faster.

Apple is apparently using FedEx 2-day service to receive the returned goods from customers in three days. Apple has been using FedEx 2-day in its busy Christmas shopping season, StellaService noted, but it appears the company has now permanently moved to the quicker shipping method.

Customers who seek refunds don’t pay a dime to ship products back to Apple, as the company handles all shipping costs for refunds. A source familiar with the procedure confirmed that customers still won’t be charged for their returns moving forward.

“This is the first time we’re seeing an investment like this on the returns side,” StellaService’s vice president of research Kevon Hills told the publication.

“Speed is becoming a significant competitive weapon,” logistics and supply chain consulting firm MWPVL International president Marc Wulfraat said. “Returns are viewed as a hidden cost, so many e-commerce companies make the process very difficult. Returns are the first place to cut corners.”

Amazon offers in some cases instant refunds, although that procedure opens the door to fraud schemes, as some customers may end up not actually returning the item. Apple is apparently trying to refund unhappy customers as fast as possible, while preventing any fraud schemes in the process.

Chris Smith started writing about gadgets as a hobby, and before he knew it he was sharing his views on tech stuff with readers around the world. Whenever he's not writing about gadgets he miserably fails to stay away from them, although he desperately tries. But that's not necessarily a bad thing.




Popular News